"Alerted.org

Essential Duties and Responsibilities

+ Consults with management and other process owners, including branches, to identify and define process improvement opportunities.

+ Develops and presents business cases to senior management sponsors.

+ Drives process improvements, including identifying causes of process inefficiencies, designing process re-engineering solutions, and developing business and technical requirements.

+ Works with product managers and information technology groups to create system requirements that will facilitate processes; moves projects through to implementation.

+ Leads, coaches, mentors, and trains others in using established process improvement methodology.

+ Maintains regular contact with internal customers to identify, research, and resolve issues.

+ Ensures effective coordination occurs between assigned functional area(s) and other areas.

+ Prepares and delivers written and oral presentations to senior management, including periodic reporting on work progress, project completions and additional ad-hoc reporting as required.

+ Ensures policies, procedures, and regulatory requirements are considered in process reviews.

+ Operates standard office equipment and uses required software applications.

+ Performs other duties and responsibilities as assigned.

Knowledge of

+ Company’s working structure, policies, mission, and strategies.

+ Project management methodology.

+ Process improvement analysis and business process management.

+ Principles of finance and securities industry operations.

+ Financial markets and products.

+ Performance management.

Skill in

+ Analyzing business processes and identifying process improvement opportunities.

+ Developing complex business cases.

+ Developing and implementing process improvement methodology.

+ Implementing processes and procedures for efficient and timely work flow.

+ Preparing management reports.

+ Promoting effective coordination between work groups.

+ Translating broad concepts into specific actions and related success metrics.

+ Operating standard office equipment and using required software applications.

Ability to

+ Lead, coach, mentor, and train others.

+ Provide strategic vision and translate strategy and vision into actions and related success measures.

+ Thrive under pressure and adapt to conflict situations.

+ Partner with other functional areas to accomplish objectives.

+ Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed.

+ Incorporate needs, wants and goals from different business unit perspectives into operational processes.

+ Read, interpret, analyze and apply information from job-related publications.

+ Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes.

+ Interpret and apply policies and identify and recommend changes, as appropriate.

+ Prioritize and manage multiple projects and priorities in a fast-paced, dynamically changing environment.

+ Communicate effectively, both orally and in writing.

+ Work independently as well as collaboratively within a team environment.

+ Lead others in handling change and stressful situations and providing a high level of customer service in a calm and professional manner.

+ Establish and maintain effective working relationships at all levels of the organization.

+ Maintain currency in process improvement techniques, methodologies, and practice.

***SIE not required***