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**Job Title:** Mailroom Associate

**Location:** Minneapolis, MN

**Job Type:** Hourly Consultant

**Hours:** Monday to Friday 8 am to 4:30 pm

**Pay:** 19/hr

Essential Functions:

+ Operate high-level mail equipment, including mail inserters, sorters, and finishing equipment in a high-speed/high-volume environment.

+ Perform charge-back reporting for postage, air express, local delivery, and faxes.

+ Conduct production mail labeling/mail merges and provide mailing address cleanup services (including mail cleansing software).

+ Coordinate automated and manual processes for finishing and mailing client materials.

+ Implement and maintain distribution and tracking systems; update and maintain mailing addresses using customized software.

+ Review bar code address quality and manage electronic input, packaging activities, and posting fulfillment.

+ Recommend process improvements to achieve cost savings and optimize workflow.

+ Serve as focal contact for special/unique mailings and shipments; operate specialized material handling equipment if required.

+ Receive, sort, process, and deliver mail, documents, packages, and supplies; record and process accountable mail information.

+ Track, trace, and resolve mail problems with USPS, express, and local delivery services.

+ Prepare mail and packages for external shipment, including USPS pickups/deliveries; perform quality checks on outbound mail and validate internal addresses.

+ Perform finishing work such as folding, insertion, and electronic mail distribution; assemble, package, ship, and track kitted materials.

+ Follow mailroom security procedures, including barcode tracking or face scanning of incoming mail and packages.

+ Perform logging, transmission, receipt, and timely distribution of faxes; manage shipping and receiving using automated systems.

+ Monitor, order, and replenish supplies; send and receive e-mail messages; arrange alternative courier services as needed.

+ Fully operate, clean, and maintain all shipping and mail equipment; contact service for maintenance issues.

Skills:

+ Ability to lift and move up to 50 pounds.

+ Ability to read, write, and follow English instructions.

+ Intermediate PC/Internet skills, including downloading/installing files, completing internet forms, and performing mail merges.

+ Intermediate knowledge of MS Word and Excel; working knowledge of MS PowerPoint.

+ Knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion, or graphic arts software).

+ Basic knowledge of networks, Digital Front Ends, and functional MAC skills as required.

+ Ability to determine output packaging per standards and operate mail equipment (finishing equipment, inserters, postage meters, envelope printers, scales, Pitney Bowes, FedEx systems).

+ Strong customer service and communication skills; ability to manage multiple tasks with minimal supervision.

+ Proficiency in data entry, production mail software, and estimating/scheduling mailing jobs.

+ Ability to train and mentor other mail associates.

Experience:

+ 1–2 years of knowledge and experience with mail procedures and operating mail equipment.

Education:

+ Minimum: High School diploma or equivalency.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Emily Drew at** **[email protected]** . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.