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As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500233 CVSL Outpatient ACG & CC

Work Shift:

UR - Day (United States of America)

Range:

UR URCD 204 H

Compensation Range:

$19.47 - $25.77

_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._

Responsibilities:

GENERAL SUMMARY

With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers’ time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.

ESSENTIAL FUNCTIONS

Scheduling Management:

+ Identify appropriate scheduling protocol for Structural Heart patients, establishing a sequence of appointments and coordination of multidisciplinary resources (interventional cardiology, anesthesia staff, nursing, echocardiology, and /or surgeons.)

+ As well as room utilization, ancillary tests, laboratory studies and required testing equipment.

+ Facilitate hospital admissions, scheduling of procedures, coordinate overnight accommodation and transportation arrangements.

Communication:

+ Assess and triage incoming calls in a timely and courteous manner.

+ Gather pertinent medical information at the time of call from patient, referring physician and/or other health care professionals.

+ Evaluate urgency of response and communicate messages using established protocols to allow collection of accurate and complete medical information, while maintaining patient confidentiality issues.

Data Management:

+ Maintain responsibility for own Electronic Medical Record (EMR) in basket as well as the in baskets for any pools assigned.

+ Possesses the knowledge, skills, and abilities to support the Medical Records department as needed.

+ Entry and management of data in specialized database.

+ Ensure databases reflect current status, demographics and on-going evaluation actions.

+ Document each patient encounter (phone call, ancillary test/lab results, inpatient or outpatient clinical evaluation, medications, infection management) to maximize patient care and ensure full compliance with regulatory agencies.

+ Manage RECAP data collection and Structural Heart financial stats.

Template management/office schedules

+ Independently creates schedules and builds/updates clinical and detailed demographic information in eRecord and Outlook calendar.

+ Contributes to operations including supply maintenance, and opening and closing of facility as needed.

+ Solves operational problems and provides direction to coworkers.

+ Cross-coverage in shared clerical office; on call schedule, & special projects and other responsibilities as assigned.

Other duties as assigned

MINIMUM EDUCATION & EXPERIENCE

+ Minimum of 2 years of relevant experience required Required

+ Or an equivalent combination of education and experience Required

KNOWLEDGE, SKILLS AND ABILITIES

+ Experiences with surgical/appointment scheduling software and electronic medical records preferred.

+ Demonstrated customer relations skills. Preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.

Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals

At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.