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Financial Crimes Compliance Associate - EDD

This job supports TIAA's Financial Crimes Compliance (FCC) program to ensure that organizational functions are in compliance with all relevant laws, regulations, and policies and to prevent illegal, unethical, or improper business practices within the organization. Working under general supervision, this job supports the team responsible for performing Enhanced Due Diligence reviews of High-Risk and Very High-Risk Customers for TIAA. The reviews are driven by our Customer Risk Score Methodology which focuses on associated activity, negative news, PEP affiliation, location, citizenship, occupation, and transactional activity. These reviews include initial review and subsequent annual periodic reviews which result in the identification of any AML/BSA risks or other nefarious activity concerns.

Key Responsibilities and Duties

+ Conducts in depth research utilizing available tools, systems, and the internet, consistent with the resolution of reviews.

+ Assesses client profile data and transactions to ensure customer risk level is correctly aligned, confirm transactional activity is expected, and that a good understanding of the customer is achieved.

+ Provides documentation in narrative style format within TIAA’s case management system (managed through both manual and automated processes) and prepares reports to management as required.

+ Promptly escalates critical or reputational risk matters to the FCC Leadership Team.

+ Supports TIAA business partners by responding to escalations and questions and providing guidance and direction in AML and Sanctions matters.

+ Assists with audit/compliance testing/regulatory exam management routines.

+ Assists with performing QC/QA reviews on high-risk clients, Politically Exposed Persons, individuals/entities associated with high-risk countries, etc.

Educational Requirements

+ University (Degree) Preferred

Work Experience

+ 2+ Years Required; 3+ Years Preferred

Physical Requirements

+ Physical Requirements: Sedentary Work

Career Level

6IC

REQUIRED:

+ 2+ years of financial crimes experience within the financial services industry (e.g. fraud, AML, KYC, or operational risk)

PREFERRED:

+ 3+ years of financial crimes experience within the financial services industry (e.g. fraud, AML, KYC, or operational risk)

+ BS/BA Degree

+ Certified Anti Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE)

+ Has solid written communication skills and can summarize facts in a detailed concise manner following internal operating procedures

+ Solid Analytical skills with the ability to identify anomalies

+ Exhibit an ability to balance multiple, changing priorities in a dynamic and fast-moving working environment

+ Strong interpersonal and relationship skills

Related Skills

Adaptability, Automation, Business Acumen, Compliance Program Management, Critical Thinking, Detail-Oriented, Due Diligence, Influence, Innovation, Relationship Management, Risk Monitoring, Strategic Thinking

Anticipated Posting End Date:

2025-11-01

Base Pay Range: $64,000/yr - $77,600/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page (https://careers.tiaa.org/) , and you can read more about your rights and view government notices here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

Privacy Notices

+ For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

+ For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

+ For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .

+ For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088\_EEOC\_KnowYourRights-1688394514088.pdf)

Pay Transparency

Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)