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**Job Type:** Regular

**Time Type:** Full time

**Work Shift:** Day (United States of America)

**FLSA Status:** Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Directs several complex projects simultaneously by utilizing the tools, techniques and methodology of professional project management

fundamentals to meet the current and anticipated needs of the organization. Achieves operational objectives by preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change.

Job Description:

Essential Responsibilities:

+ Manages complex projects and responds quickly to changing issues and priorities involving multiple departments and stakeholders.

+ Develops solutions that are feasible, cost-effective, and acceptable to the present stakeholders.

+ Provides subject matter expertise for project management to project teams.

+ Attends project team meetings to provide guidance, mentoring, and coaching to staff on the day-to-day project management methods.

+ Mentors adherence to project management standards and practices. Reviews team members project deliverables and ensures their work is in-line with project management best practice.

+ Facilitates the project team leader discussion to define the process for identifying and documenting issues in a project and recommending corrective action.

+ Takes the lead in the issue resolution process and identifies project priorities when resolving issues.

+ Communicates the status of issue management activities to project team members and organization stakeholders.

+ Manages project portfolio.

+ Drives organizational change taking full account of obstacles, opposition, and differing stakeholder priorities.

+ Acts as a champion for business process changes; acts behind the scenes to craft solutions for business problems related or tangential to the project.

Required Qualifications:

+ Bachelor's degree required; Master's degree preferred.

+ 5-8 years related work experience required, including experience in project management roles.

+ Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications:

+ PMP Certification strongly preferred with high degree of knowledge of PMP tools, techniques and methodologies.

+ Demonstrated ability to coach and mentor colleagues.

Competencies:

+ **Written Communications:** Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

+ **Oral Communications:** Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.

+ **Knowledge:** Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

+ **Teamwork:** Ability to lead and direct multiple collaborative teams for large projects or groups both internal and external to the Medical Center and across functional areas. Results have significant implications for the management and operations of the organization.

+ **Customer Service:** Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity** **Employer/Veterans/Disabled