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MORTGAGE LOANS CLOSING SPECIALIST

MORTGAGE PRODUCTION

FIRSTBANK PR

Our Company

At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

A Brief Overview:

Accountable for adhering to the Bank’s BSA, AML and Office of Foreign Asset Control (OFAC) applicable policies. Employee must follow specific unit procedures developed in compliance with the policies. Employee is also responsible for reporting any suspicious activity and/or transactions in accordance with the Bank’s processes and comply with any mandatory BSA, AML and OFAC training assigned.

What you’ll do

+ · Take closing, review Closing Disclosures and closing documents with all parties involved in accordance with policies, procedures, applicable regulations (TILA-RESPA etc.), and investor and guarantor guidelines.

+ · Review and analyze accuracy of the loan costs, insurance escrow, taxes, title search, legal review, and invoices before closing the loan.

+ · Complete disbursement of the loan including payoff, CRIM, Insurance and others.

+ · Perform a quality review before closing the loan to ensure the loan complies with the procedures, applicable regulations (TILA-RESPA etc.), and investor and guarantor guidelines.

+ · Prepare closing package and disbursement of checks.

+ · Perform other duties as required.

What You’ll Need to Succeed:

Education

+ Associate Degree in Business Administrationor related field.

Knowledge

+ Three to Five years in relevant mortgage experience

+ Experience in audits and quality review of files

Competencies:

• Customer Focus - Anticipate and provide service excellence to both internal and external customers.

• Building Strong relations - Establish, sustain, and foster both internal and professional contacts to build, enhance and connect to Firstbank services.

+ · Communication - Deliver clear, effective communication and take responsibility for understanding others.

+ · Business Acumen - Understand how the organization works, including current and future policies, practices, and trends.

+ · Problem Analysis & Solution - Identify problems and conduct appropriate analysis involving others to search for the best solution.

+ · Ownership - Take initiative and assume personal accountability for goals, outcomes, and deadlines.

+ · Vision & Values - Understand the organization’s vision and uphold the values in everyday work and actions. At higher levels take a long-term view and share with others the vision and the organization path ahead.

+ · Collaboration & Teamwork - Provide direction and leadership to help teams achieve goals and operate cooperatively.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not indented to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.

EQUAL EMPLOYMENT OPORTUNITY EMPLOYER