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Director of Risk & Trends Surveillance
- Raymond James Financial, Inc. (St. Petersburg, FL)
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Essential Duties and Responsibilities
+ Leads the development and execution of enterprise-wide risk assessments focused on prioritized risk topics, identifying emerging risks and recommending mitigation strategies aligned with business objectives.
+ Synthesizes complex data from surveillance, compliance, and operational sources to produce actionable insights that inform risk mitigation and strategic decision-making.
+ Collaborates cross-functionally with business units, compliance, legal, and operations to ensure risk assessment findings are integrated into business processes and controls.
+ Designs and maintains a risk taxonomy and risk register to ensure consistent identification, classification, and tracking of firm-wide risks.
+ Develops and presents risk trend analyses and dashboards to senior leadership, highlighting key risk indicators (KRIs), root causes, and potential impact to the firm.
+ Monitors internal and external risk environments, including regulatory developments, industry trends, and competitor actions, to proactively adjust risk strategies.
+ Oversees the documentation and communication of risk mitigation plans, ensuring accountability and timely execution across impacted departments.
+ Partners with internal audit, testing, oversight and monitoring and compliance teams to align risk assessments with audit findings and regulatory expectations.
+ Evaluates the effectiveness of existing risk controls and recommends enhancements to improve resilience and reduce exposure.
+ Champions the use of advanced analytics, automation, and technology to enhance risk detection and reporting capabilities.
+ Performs human resource management activities including identifying performance problems, approving recommendations for remedial action, evaluating performance, and interviewing and selecting staff.
+ Plans, assigns, monitors, reviews, evaluates, and leads the work of others.
+ Develops and maintains compliance programs, systems, policies, and procedures to ensure compliance with federal, state, and self-regulatory regulations. Minimizes the firm’s risk exposure while balancing business concerns.
+ Coordinates the preparation and submission of regulatory filings and maintains required compliance documents.
+ Coaches and mentors subordinates, identifies training needs and recommends appropriate development programs.
+ Maintains the required compliance systems for the firm while fostering positive business relationships with department associates and branch associates/affiliates.
+ Serves as the primary liaison between the organization and industry regulators by responding to inquiries, audits, complaints, and investigations.
+ May serve as a liaison between the organization and industry committees such as SIA, FSI, and the FINRA.
+ Reviews compliance and risk management controls and recommends appropriate changes, as required.
+ Serves as a subject matter expert on compliance issues by maintaining proficient knowledge of applicable compliance statutory regulations and interpretations.
+ Continually evaluates the department structure and strategic plan, considering future growth. Promotes overall efficiency while maintaining a commitment to compliance standards and excellent service.
+ Ensures processes and procedures support efficient and timely workflow.
+ Performs other duties and responsibilities as assigned.
Knowledge, Skills, and Abilities
Advanced knowledge of:
+ Risk assessment frameworks and methodologies (e.g., COSO ERM, ISO 31000) used to evaluate and mitigate operational, regulatory, and reputational risks.
+ Quantitative and qualitative risk analysis techniques, including root cause analysis, scenario modeling, and trend forecasting.
+ Data analytics tools and platforms (e.g., SQL, Qlik Sense, SmartSheet) for synthesizing surveillance data and identifying risk patterns.
+ Key risk indicators (KRIs), risk appetite statements, and risk tolerance thresholds used in financial services firms.
+ Regulatory expectations related to risk governance and oversight (e.g., FINRA Rule 3110, SEC Risk Alerts, Reg BI, DOL fiduciary standards).
+ Internal control design and testing strategies, including integration with compliance monitoring and audit functions.
+ Risk reporting and escalation protocols for senior leadership and governance committees.
+ Emerging risks in the financial services industry, including conduct risk, third-party dependencies, regulatory change, reputational exposure, and evolving environmental, social, and governance (ESG) considerations, with a focus on proactive identification and mitigation strategies.
+ Cross-functional collaboration strategies to embed risk mitigation into business operations and strategic planning.
+ Surveillance and exception reporting systems used to detect anomalies and potential misconduct.
+ Change management and business continuity planning as they relate to risk mitigation and resilience.
+ Knowledge of investment and compliance concepts, practices, and procedures used in the securities industry.
+ Rules and regulations of the Securities Exchange Commission (SEC); Financial Industry Regulatory Authority (FINRA); and state securities regulatory agencies.
Advanced skill in:
+ Administering regulatory notifications, filings, and documentation with precision and timeliness.
+ Planning, prioritizing, and coordinating work to meet organizational goals and evolving regulatory requirements.
+ Investigating compliance issues, anomalies, and irregularities using structured methodologies and sound judgment.
+ Applying rule-based and analytical decision-making to assess risk and ensure regulatory alignment.
+ Designing and executing effective compliance monitoring procedures, controls, and testing strategies.
+ Communicating complex information clearly and professionally across diverse internal and external audiences.
+ Preparing high-quality written and verbal reports, presentations, and executive summaries.
+ Leading and managing projects of varying scope and duration, ensuring timely delivery and stakeholder alignment.
+ Utilizing office productivity tools and analytics platforms to produce reports, dashboards, and data-driven insights.
Ability to:
+ Work under pressure on multiple tasks concurrently, manage delegated responsibilities, and meet deadlines in a fast-paced environment with frequent interruptions and shifting priorities.
+ Maintain attention to detail while applying a strategic, big-picture perspective to risk and compliance initiatives.
+ Communicate effectively and professionally, both orally and in writing, across all organizational levels to drive alignment and accomplish objectives.
+ Establish and communicate clear directions, priorities, and expectations to teams and stakeholders.
+ Gather, analyze, and synthesize data to identify linkages, trends, and emerging risks, and apply findings to operational and strategic decision-making.
+ Maintain up-to-date knowledge of laws, rules, and regulations relevant to compliance and risk management in assigned functional areas.
+ Plan, assign, monitor, review, and lead the work of others, while coaching and mentoring team members to build analytical and compliance capabilities.
+ Manage associates across various functions and levels, including technical, professional, and supervisory roles.
+ Work independently and collaboratively to resolve complex problems and implement risk mitigation strategies.
+ Translate risk assessment findings into actionable recommendations and influence business units to adopt appropriate controls.
+ Facilitate cross-functional collaboration to embed risk awareness and mitigation into business processes.
+ Present risk trends, assessments, and mitigation strategies to senior leadership and governance committees in a clear and compelling manner.
Educational/Previous Experience Requirements
+ Bachelor’s Degree (B.A./B.S.) in a related discipline required with a Master’s degree preferred. Minimum of ten (10) years of Compliance, Legal, Banking and/or regulatory experience in the financial services industry.
+ Minimum five (5) years management experience within the financial services industry.
~or~
+ Any equivalent combination of experience, education, and/or training approved by Human Resources.
Licenses/Certifications
+ None Required.
+ Additional licenses/certifications demonstrating the candidate’s knowledge/expertise in industry regulation and concepts preferred.
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