• High Risk Case Manager

    Metro Nashville Government (Nashville, TN)


    High Risk Case Manager

     

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    High Risk Case Manager

     

    Salary

     

    $59,085.00 Annually

     

    Location

     

    Nashville, TN

     

    Job Type

     

    Full-Time Non Civil Service

     

    Job Number

    OFS08031

    Department

     

    Office of Family Safety

     

    Opening Date

     

    09/22/2025

     

    Closing Date

     

    10/10/2025 11:59 PM Central

     

    + Description

    + Benefits

    + Questions

    Position Description

    This non-Civil Service position will provide case management to individuals and/or families who are victims of interpersonal personal violence to meet various needs.

     

    The mission of the Metropolitan Nashville-Davidson County Office of Family Safety is to increase victim safety and offender accountability by providing vital crisis intervention services to victims of interpersonal violence while maintaining the emotional wellness of service providers. This Mission is accomplished in our court and community-based Family Safety Centers through client advocacy, training, outreach, and multi-disciplinary teams and Family Safety Center collaboration.

     

    The Office of Family Safety (OFS) envisions a city, state, and world without violence where survivors are given hope, healing, and justice.

    Candidates must submit the following to be considered:

    + Resume

    + Cover Letter

    + References

    + Answer supplemental questions

    Typical Duties

    + Provide comprehensive trauma-informed case management services to victims served by the Family Safety Center including:

    + Pre-screen referred individuals to assess applicability for program.

    + Determine needs and formulate weekly and monthly case plan to address needs.

    + Manage client intakes, session documentation, and assessments.

    + Monitor clients’ progress toward client-centered goals.

    + Advocate and refer clients to a variety of community resources.

    + Work with a multi-disciplinary team to update and monitor client progress.

    + Facilitate effective communication with service providers and clients.

    + Identify and facilitate meaningful community partnerships with relevant providers.

    + Provide weekly community-based client meetings.

    + Provide support for clients for legal proceedings, as needed.

    + Input and manage client files and data in a timely manner.

    + Engage in ongoing client meetings and trainings, as required.

    + Perform program evaluation and need analysis studies in order to identify programmatic needs.

    + Provide information for quarterly grant reporting.

    + Comply with Metro Nashville Ethical Standards, and the Office of Family Safety’s direct service provision guidelines.

     

    Other duties as assigned.

    Minimum Qualifications

    + Bachelors’ Degree from an accredited college or university

    + Understanding of interpersonal violence (human trafficking, domestic violence, sexual assault, elder abuse, stalking and child abuse)

    + Demonstrated ability to work with individuals who have experienced abuse

    + Demonstrated ability and willingness to engage in positive collaborations with partners

    + Demonstrated skills and knowledge in facilitating a trauma-informed environment

    + Ability to recognize and maintain appropriate boundaries

    + Ability to maintain confidentially

    + Excellent communication and interpersonal skills

    + Experience with data entry and grant reporting

     

    Preferred Experience, Knowledge, Skills, and Abilities

     

    + Masters’ Degree in related field

    + Access to flexible means of transportation

    + Problem solver; highly efficient; detail-oriented

    + Previous experience working with victims of interpersonal violence (human trafficking, domestic violence, sexual assault, elder abuse, stalking and child abuse)

    + Experience collaborating with multidisciplinary teams

     

    If you have any questions regarding the position, please contact LaToya Townsend at 615.862.5159

    Full-time, Civil Service positions -

    10 Vacation Days per year (increasing after 5 years of service)

    1 Sick Day per month

    12 Paid Holidays per year

    Public Safety - Sworn and Civilian positions -

    20 vacation days per year

    3 Personal days per year

    1 Sick Day per month

    12 paid holidays per year

     

    Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

     

    Full-time, Non Civil Service positions - contact hiring department for benefits information

     

    Seasonal/Temporary positions - no benefits offered.

     

    01

     

    Describe how the criminal justice system, specifically the courts, can impact individuals who have experienced interpersonal violence.

     

    02

     

    Describe your understanding of trauma-informed care in a court-house environment.

    Required Question

    Employer

     

    Metropolitan Government of Nashville & Davidson County

     

    Address

     

    Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

     

    Phone

     

    (615) 862-6640

     

    Website

     

    http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

     

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