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Process Control Clerk

$32-$34/hour + $4.98/hour health & welfare benefit

*Night shift – 10:00PM – 6:30AM (will train on 1st shift) Monday – Friday*

Kelly Government Solutions is hiring for a process control clerk on a U.S. Department of Energy contract with our customer in Menlo Park, CA. This is a contract to hire opportunity.

Job Description:

The Process Control Clerk plays a crucial role in ensuring efficient operations by providing timely customer service, processing work orders, and coordinating logistics. This position requires strong organizational skills, attention to detail, and the ability to multitask.

Duties & Responsibilities:

+ Provide timely and accurate responses to customer inquiries related to work orders

+ Process incoming calls and generate appropriate work orders based on established procedures

+ Coordinate emergency responses and dispatching procedures

+ Enter, analyze, and extract data using the maintenance management system

+ Assist with administrative tasks such as calendaring, email correspondence, and data entry

+ Support logistics operations by coordinating incoming calls and ensuring timely responses

+ Manage service desk and logistics operations, including calls, data entry, and documentation

+ Contribute to maintenance planning and process improvement efforts

+ Monitor / oversight of lighting system and other building management systems (BMS)

+ Coordinate calls to field operations for immediate responses to critical issues

+ Manage a seated, computer-based role supporting logistics coordination, service desk operations, and CMMS maintenance

+ Oversee data trending of BMS points while ensuring seamless workflow through system monitoring, troubleshooting, and administrative support

Qualifications:

+ Strong ability to multitask and prioritize tasks effectively

+ Strong organizational and time management skills

+ Admin or related work experience preferred

+ Excellent communication and interpersonal skills

+ Proficiency in computer applications

+ Strong attention to detail and accuracy

+ Previous Customer Service Experience a plus

+ Trainable and eager to learn new skills

+ Team player with a positive attitude

+ Responsible and reliable

+ Desire to grow and develop professionally

+ High school diploma or GED equivalent

+ College preferred but not required

_As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Visit https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community._

What happens next:

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry – even if this position doesn’t work out, you’re still in our network. That means our team of expert recruiters will have access to your profile, making your opportunities limitless.

\#government

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Government Solutions?

Looking to connect with premier government agencies or the top 25 federal government contractors? Kelly Government Solutions partners with these organizations to create expert talent solutions that solve the world’s most critical challenges. We offer a variety of full-time, project (SOW), seasonal, and surge support opportunities in science, engineering, technology, professional, and administrative support roles. Our experts will connect you to the opportunity that fits your schedule and interests and handle the details of transferring and processing all levels of security clearances. It’s just another way we make the job search work for you.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.