• Travel Reservation Specialist (Remote)

    Morley (Lansing, MI)


    About the Role

     

    _Location: Remote_** **_–_** **_Michigan residents_

     

    Interested in travel and culture? Keep up with current events? Love building personal relationships with customers?

     

    Become a remote Travel Reservation Specialist at Morley and apply your interests every day!

     

    In this unique role, you'll work directly with one of the world's most respected travel organizations to build world-class travel experiences, serving as customers' personal guide.

    _What You'll Do_

    + Recommend trips and excursions based on customer interest

    + Answer questions

    + Book reservations for unforgettable cultural and educational experiences across the globe

    + Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, emails and other communications as needed) while keeping a positive and upbeat attitude

     

    _Questions Before You Apply?_

     

    Live chat with a Morley Talent Acquisition (TA) Specialist ( careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).

     

    Skills for Success

    _Required Skills_

    + Excellent written and verbal communication skills

    + Knowledge of geography and current global events

    _Eligibility Requirements_

    + High school diploma or equivalent

    + Two or more years of sales or customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)

    + Able to work the following schedule:

    + Monday through Friday

    + 9 a.m. to 6 p.m. Eastern time

    + No nights or weekends!

    + Must be able to stick to the schedule reliably, as some queues are time sensitive

    _Nice to Have_

    + College degree in a relevant field, including communications, hospitality or education

    + Working knowledge of Salesforce

    _Remote Work Requirements_

    + Michigan resident

    + High-speed internet access at home that you are able to connect to via Ethernet or landline

    + Secluded and distraction-free work environment

     

    Why Join Our Morley Family

     

    The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.

    _Health & Wellness Benefits_

    + Medical and prescription coverage, including free annual physicals

    + Dental and vision insurance

    + Paid time off

    + Associate wellness program (earn a reward for getting your annual wellness checkup)

    + Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

    _Financial Benefits_

    + 401(k) with match

    + Flexible spending account

    + Life insurance

    + Short- and long-term disability insurance (company paid)

    _Benefits to Make Your Life Easier_

    + Teladoc: 24/7 online access to doctors

    + 24/7 nurse help desk

    + Patient advocacy: Free 24/7 help with benefit questions and claims issues

    + Family, financial and estate guidance (will) services

     

    _About Morley_

     

    Our mission is to deliver extraordinary experiences.

     

    We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.

     

    We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

     

    As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected] .

     

    Thank you for your interest in Morley.

    _Notices_

    + Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork

    + Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa

    + Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy