• HR Advisor Client Services Lead - RPO Remote

    ManpowerGroup (Houston, TX)


    HR Advisor, Client Services Lead

     

    Talent Solutions RPO is seeking an HR Advisor, Client Services Lead to coach and oversee the HR Connect (HRC) Channel Support team. In this role, you'll ensure delivery of world-class HR and employee support services across chat, phone, and case management. You'll collaborate closely with leadership to drive results for the HR Connect Advisor global financial platform company committed to helping people and businesses prosper.

     

    We're looking for a strong leader with HR Generalist expertise, excellent coaching skills, and the ability to thrive in a fast-paced, virtual environment. This is a remote position that requires working business hours aligned to Pacific Standard Time (PST).

    What You'll Do:

    Lead and coach the HRC Channel Support team to achieve service excellence.

     

    Oversee daily team performance, conduct quality audits, and provide feedback.

     

    Advise employees and HR partners on HR programs (benefits, payroll, LOA, compensation, engagement, onboarding, learning & development).

     

    Support hiring, onboarding, and training of new team members.

     

    Manage multiple HR projects while driving process improvements.

    What We're Looking For:

    Associate's degree (Bachelor's preferred).

     

    3+ years leading teams and meeting SLAs.

     

    3+ years HR Generalist experience across end-to-end HR programs.

     

    Strong coaching, performance management, and problem-solving skills.

     

    Comfortable in a remote, high-volume, global HR environment.

     

    Must be available to work 8:00 AM - 5:00 PM PST with occasional overtime.

    About Talent Solutions

    Talent Solutions combines our leading global offerings RPO, TAPFIN-MSP and Right Management to provide end-to-end, data-driven capabilities across the talent lifecycle. Leveraging our deep industry expertise and understanding of what talent wants, we help organizations address their complex workforce needs. From talent attraction and acquisition to upskilling, development and retention, we provide seamless delivery, leveraging best in breed technology, and extensive workforce insights across multiple countries at scale. ManpowerGroup Talent Solutions is part of the ManpowerGroup family of companies, which also includes Manpower and Experis.

     

    Organization: Talent Solutions RPO

     

    Salary:68,000- 72,000

     

    Incentive (if applicable): Not Incentive Eligible

     

    Benefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K

    ManpowerGroup is an EO/AA Employer/Minorities/Veteran/Women/Disabled/LGBT

    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.