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  • Director of Revenue Management - Waldorf Astoria

    Hilton (Las Vegas, NV)



    Apply Now

    Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 6 food and beverage outlets, and 12,000 square feet of meeting space\. _This includes a 3\-meal restaurant, fine dining restaurant, tea lounge, bar, pool cafe, and in\-room dining\._

     

    **Want to learn more?** Hotel Website, \(https://www\.waldorfastorialasvegas\.com/\) Facebook , Instagram \(https://www\.instagram\.com/walasvegas/\)

    A **Director of Revenue Management** is responsible for monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.

    Duties and Responsibilities:

    + Proactively manage inventory for the hotel to maximize revenue in all areas\. Depending on the needs of each hotel, this includes room inventory and function space or Spa if applicable

    + Ensure a consistent and rational hotel pricing and yield strategy across all channels \(including OTA\) and all segments according to the Hilton pricing philosophy, and in alignment with Regional and Corporate Revenue Management

    + Prepare all Weekly, Monthly, rolling Forecasts and Annual Budget using OnQ RMS, Excel, OnQ FMS, Delphi, and OnQ PMS

    + Assist in implementation and continual improvement of definite group forecasting process along with the Conference Services Teams on property

    + Initiate forecast and long\-range meetings with key hotel leaders

    + Participate in the preparations of the transient and group rooms budgets, with the input of sales

    + Contribute to the development of the transient and group portion of the hotel's marketing plan

    + Implement all blackout dates in OnQ and review monthly to determine if adjustments are needed

    + Prepare revenue meeting agenda, supporting documentation and minutes – Include data and recommendations\. Run weekly Revenue Meetings and daily yield strategy sessions

    + Proactively provide data to the team for the purpose of analyzing and evaluating specific business segments, specific accounts, market segment mix \(Group vs\. Transient and its sub\-segments\), room type demand, channel production and geographical mix, recognizing trends and patterns

    + Proactively analyze and communicate business trends and booking pace to revenue team in comparison to the market, last year, forecast and budget within the hotel as well as Regional/Corporate Revenue Management

    + Continually analyze transient demand, price sensitivity and booking patterns, recognize trends and their relevance to one another and provide pricing, inventory and selling strategy recommendations in alignment with Regional/Corporate Revenue Management

    + Assist in developing 3\-month, 6\-month, and 12\-months strategic action plans for the management of the transient revenues\.

    + Assist in providing recommendations to property \(ies\) for Corporate and Leisure account strategies based on past production and future expectations

    + Facilitate discussion on trends, market growth, and selling initiatives

    + Shop area competitors to evaluate rate pricing, availability, and package/promotional options and share any findings

    + Communicate to appropriate staff when key events or holiday periods in the city and the local area will affect demand, discuss and implement event specific strategies

    + Work with the Sales Department and define booking terms, conditions and allotments for all transient segments

    + Work with Group Sales and Catering to define space release polices, catering minimums, etc\.

    + Evaluate monthly transient segmentation production for the hotel

    + Prepare month\-end critiques, discuss results and communicate to Regional/Corporate Revenue Management

    + Evaluate Daily, Weekly and Monthly Market Share reports to understand trends and opportunities vs\. competitive set and the market as a whole and ensure targeted relative RevPar positioning is achieved

    + Coach Sales & Marketing team members on hotel’s selling strategies

    + Effectively use systems \(OnQ IDeaS and Delphi\) to determine, implement, manage and control accurate and agreed upon revenue management strategies, i\.e\. pricing, inventory and selling strategies

    + Regularly check distribution channels \(GDS, Brand and OTA\) for hotel positioning, information accuracy and competitor positioning for the hotel

    + Coordinate special marketing programs pricing for the hotel

    + Train revenue and reservations team members on key areas of revenue and yield management

    + Train, manage and develop the Reservations Manager and team to adhere to Operations Standards and Revenue Management strategies

    + As applicable, train, manage and develop other direct reports to ensure successful execution of revenue maximization efforts

    + Participate in meetings as needed and provide valuable input

    + Maintain accurate demand information in RMS

    + Daily review of Delphi reports: GRC, Backlog \(monthly\), Daily Transaction, Booking review, Lost Business, and Booking Status reports\. Address concerns and action plans with Director of Sales

    + Ensure OnQ FMS and the General Ledger are balanced daily as it relates to past actuals

    Expected Contributions:

    + Demonstrate good Leadership skills by applying broad business knowledge and balancing short\- and long term perspective while leading the team to achieve them

    + Makes decisions and commits to a course of action with available information

    + Builds relationships and eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives

    + Effectively manages and develops relationships with key internal and external stakeholders

    + Works to meet goals in a manner that does not disadvantage other employees or groups

    + Demonstrates business ethics and personal integrity, i\.e\., is widely trusted; is seen as a direct, truthful individual

    + Adheres to all standards, policies, and procedures \(SOPs, etc\.\)

    + Effectively uses sales resources and administrative/support staff

    + Approaches work with a sense of urgency and purpose and encourages other managers in this area

    + Allocates time and resources effectively when faced with competing demands

    + Analyzes candidate’s job\-related themes, skills and competencies to ensure each placement decision maximizes team dynamics and talent utilization

    + Assists in the hiring, development, retention and supervision of on property Reservations Staff, Revenue Managers and Revenue Coordinators

    + Establishes and maintains open, collaborative relationships with leaders and ensures they do the same within the team

    + Ensure that all room’s statistics reports, including FMS, Report of Operations, and any other related reports are accurate and consistent

    Experience

    + Must have a minimum of \(2 \) years Director of Revenue Management experience within a hotel environment

    + **Skills and Knowledge**

     

    - Knowledge/appreciation of Hilton Revenue Management philosophies and initiatives\.

    - Comprehension of technical and managerial applications of Reservation, Sales, and Revenue Systems including OnQ, Hotelligence, IDeaS, Delphi\. Knowledge of Hilton Revenue Management Systems is strongly desired\.

    - Understanding of group sales process and group sales demands

    - Strategic approach towards maximizing \(room\) revenue through use of historical data and analysis of the marketplace

    - Able to develop and implement effective plans to maximize market rooms revenue

    - Able to develop and manage hotel budget for the current and future years

    - Analytical approach to problem solving utilizing data to make conclusions

    - Able to analyze financial statements, revenue reports, and market data

    - Able to develop and deliver training to executives, co\-managers, and employees

    - Able to develop and deliver effective presentations

    - Ensure that all hotels strategies conform to Brand Philosophies and company future goals

    - Certified in the use of OnQ RMS, OnQ PMS and other related systems or an ability to quickly learn and utilize these systems

    Attributes & Pre\-Requisites:

    + Strong analytical and forecasting skills

    + Able to make decisions and recommendations based on facts and experience/knowledge

    + Ability to present ideas in a well\-organized manner

    + Effective time management, communication and presentation skills

    + Understands the hotels business mix needs and the “brand”

    + Effectively develop, implement, monitor and control sales strategies

    + Ability to understand the short term and long term issues from the perspective of Senior Leadership

    + Understands the impact of room revenue on the hotel sales and overall profitability

     

    Each of the items listed is considered an essential function of the position\. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position\. The Company reserves the right to alter the duties and responsibilities of the position\.

     

    It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company\. Team members or applicants should direct requests for accommodation to Director of Human Resources\.

     

    **The Benefits** – Hilton is proud to have an award\-winning workplace culture ranking \#2 Best Company To Work For in the U\.S\. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. Hilton offers its eligible team members a comprehensive benefits package including:

    + Medical Insurance Coverage – _for you and your family_

    + Mental health resources including Employee Assistance Program

    + Best\-in\-Class Paid Time Off \(PTO\)

    + Go Hilton travel program: 100 nights of discounted travel

    + Parental leave to support new parent

    + 401K plan and company match to help save for your retirement

    + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount

    + Debt\-free education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*

    + Career growth and development

    + Recognition and rewards programs

    \#LI\-LV1

    **Job:** _Revenue Management_

    **Title:** _Director of Revenue Management \- Waldorf Astoria Las Vegas_

    **Location:** _null_

    **Requisition ID:** _HOT0BZ9P_

     

    EOE/AA/Disabled/Veterans

     


    Apply Now



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