"Alerted.org

Wealth Client Technology Architect

Are you a problem solver who enjoys diving into data?

Come make a difference and consider this unique opportunity to step into a rewarding career.

Our Story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values

**Champion People** – be empathetic and help create a place where everyone belongs.

**Grow with purpose** – be inspired by our higher calling of improving lives.

**Be Alight** – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

About the Role

We are seeking an analytical and inquisitive individual to join our team. This role involves configuring, testing, and debugging systems for client satisfaction. You will have the opportunity to learn about Defined Contribution plans and collaborate with colleagues globally, both in-person and virtually. If you thrive in a dynamic environment and enjoy problem-solving, we want to hear from you.

Responsibilities

+ Solving problems & issues found by clients and use Alight’s tools to fix the situation.

+ Asking questions, dig deep into the issues, analyze what is really going on.

+ Learning what DC is all about through developing an understanding of clients, best practices, and the standard delivery model .

+ Being accountable for programming and holistically testing the systems for client to ensure all client and business requirements are met.

+ Determining results, document defects, and resolve client system issues that may arise.

+ Working with practice support to resolve issues and enhancements which require additional support. Also, consulting/coordinating with Customer Care.

+ Providing status updates of assigned work, raise risks with meeting deliverables, and notify manager of available capacity.

+ Collaborating with colleagues across Client Delivery and Operations teams, ensuring quality in delivery.

+ Working with some query development.

Requirements

+ Bi-Lingual Spanish (speaking and writing).

+ Be able to work onsite in our **San Juan, Puerto Rico** office a few days per week.

+ Have advanced analytical and critical thinking skills with a curious mindset.

+ Have a developed technical skill set.

+ Have an aptitude in Excel and knowledge of software development life cycle.

+ Able to learn through formal and on the job training.

+ Have organizational project management skills with the ability to prioritize work and adjust to change efficiently and thoughtfully.

+ Have effective written and oral communication skills and ability to translate technical language to everyday language.

+ Be a logical and mathematical thinker who enjoys structure and rules. Also, has a desire to think outside the box and improve process efficiency.

​

•​ **_Alight requires all virtual interviews to be conducted on video._**

_Flexible Working_

_So that you can be your best at work a_ nd home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected] .

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.