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Job Description

In this role, you will be responsible for supporting the company through effective execution of global S2P processes specifically in support of our Tech Services business area through serving as the central point of contact for stakeholders, vendors, and internal teams. In addition, day-to-day operational responsibilities will include but are not limited to spend approvals, purchase requisition and purchase order creation, contract execution, and supplier invoicing support/resolution. The ideal candidate will be adept at earning trust with the procurement team and with business partners, passionate about process improvement and operational excellence, highly organized, proactive, solutions-oriented and acutely focused on customer experience.

In this role, you will

• Build strong relationships with internal stakeholders in Tech Services and adjacent business units, seeking to balance delivery against stakeholder needs and ensuring adherence to established processes.

• Manage hardware and software ordering processes across domestic and international regions, including online, punchout, and vendor portal channels.

• Support medium- to low-touch software renewals and vendor engagement, coordinating with Legal and stakeholders as needed to ensure smooth contract execution and compliance.

• Manage and execute process improvements to maximize S2P efficiencies and support the future state vision of procurement operations.

• Provide responsive, solutions-oriented support while managing high volumes of requests through multiple intake channels

• Support ad hoc S2P projects needs with activities such as reporting, data extraction, New Tool Requests, preferred part analysis , etc.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3-5 years' experience in procurement operations, procurement center of excellence or S2P.

• Proven time management skills to juggle multiple requests, priorities, and deadlines.

• Proficiency with procurement and workflow tools such as Coupa, JIRA, Slack, and vendor portals.

• Familiarity with purchase order systems, invoicing processes, and accounts payable workflows.

• Experience with hardware/software ordering systems (punchout, portals, online marketplaces).

• Comfortable providing training and guidance to stakeholders on processes and tools.

• Excellent written and verbal communication skills for managing email aliases, Slack channels, and stakeholder updates.

• Ability to thrive in an ambiguous and fast-paced environment and to manage multiple simultaneous projects requiring strong communication, organization, time management, and problem-solving skills. • Experience with software licenses, renewals (≤$100k), and value-added resellers (VARs)