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Location:

Spirit Lake, IA

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Be a part of Lakes Regional Healthcare! A multi-disciplinary team built on Compassion, Hospitality, and Stewardship, and the mission of improving the health and well-being of people in the Iowa Great Lakes region.

Position Highlights

Hours: Monday - Friday 8:00AM - 4:30PM

Join the team at Lakes Regional Healthcare!

**Award Winning Health Care:** We take our work seriously and are proud to be in the Top 100 Rural and Community Hospital by iVantage Health Analytics and Chartis Center for Rural Health since 2019, in the Top 20 Rural and Community Hospital by the National Rural Health Association, to earn the Outstanding Patient Experience Award 2022 by Healthgrades, and the list goes on.

+ **Paid Time Off (PTO) available on Day 1!**

+ **Positive Work Environment:** Be part of an organization where we practice our mission & values in our daily operations and demonstrate our pride by delivering excellent care.

Lake Regional Healthcare is currently seeking a Scheduling Specialist to deliver the best possible service promoting the aide in LRH’s Central Scheduling Team and LRH.

SUMMARY:

Outpatient Services Scheduling Specialist is responsible for the care coordination of the Outpatient Services Center. Includes effectively coordinating the scheduling, pre-registration, registration, and coordination of OPS Center patients and specialty consulting physicians' office clinics. Provides a clean, safe, work environment within Outpatient Services Center utilizing time and resources wisely with adherence to department and hospital policies and procedures. Specialist will provide a warm welcoming first impression for the Outpatient Services Center while handling multiple patient inquiries and problems. Follows defined standards of work to optimize hospital financial outcomes and patient satisfaction. Coordinates the comprehensive care of outpatients frequently via telephone to include, but not limited to receiving physician's orders, coordinating multiple services, rescheduling patient appointments, and connecting patients to appropriate resources.

EDUCATION AND/OR EXPERIENCE:

High school diploma or equivalent is required. Two years health related experience with an emphasis on registration or insurance processing preferred. Qualified candidate will exhibit strong communication skills, with ability to think critically and problem solve in short time frames.

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.