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Schedule

*Temporary Position for 12 Weeks*

Full Time: 80 Hours/Biweekly

Hours: 6:30am - 3:00pm

Pay Rate: $17.00/hr

General Summary

Performs a variety of duties related to the administrative support functions of Identification (ID) Badging and Access Control Operations. The position includes system administration, alarm monitoring, ID credentialing of the access control system, electronic infant monitoring systems, elevator control systems, and the panic button systems, (e.g., nurse call, Strongline, ASCOM phones).

Duties and Responsibilities

Essential Functions:

+ Answers telephone calls, emails, routes callers, takes messages and provides routine information about ID badging and access control.

+ Provides assistance, guidance, and direction to staff members, contractors/vendors, students, volunteers and others as needed.

+ Creates identification badges for staff members, students, contractors/vendors, volunteers, and others required to badge into the facilities. Prints and prepares badges for timely distribution. Responsible for deliveries of all badges once completed either by contacting the employee to pick it up, courier, inner office mail, or personally delivering them.

+ Communicates with HR, Employee Health, and Medical Education Staff to properly assign the appropriate badge with the proper access for each new staff or student member.

+ Assigns access control permissions to staff members, students, contractors/vendors, volunteers, and others who have been granted access in the facilities.

+ Provides direct communication to directors, managers, supervisors, and officers assisting badging with access control. Assists in developing future strategies, objectives, and goals for using access control technology to improve operational efficiencies for the WellSpan Health system.

+ Responsible for ID badging and access control for a specific region and supports ID badging and access control systems across WellSpan as needed.

+ Attends in-person orientations, photographs new hires, existing employees, contractors, vendors, and students as needed. Responsible for accurately downloading and importing of photos to cardholder records, printing of badges, reissuing expired badges, and associated handouts.

+ Assists with data entry of internal and external badge requests into the system application. Responsible for maintaining digital photo equipment and tracking supply use of materials used in the process.

+ Assists with and facilitates the training and education of security and other personnel assigned to assist with ID badging and access control process, including, but not limited to, the establishment of standard-work, assignments, priorities, and activities.

+ Troubleshoots and resolves printing errors, addresses printer failures, and needs for service.

+ Assists with ongoing management of the access control levels to add or remove cardholders as required. Makes daily security changes and modifications to the access control system, individual and group ID badge access level assignments, and card reader/door time zone adjustments for specific and/or routine events.

+ Programs temporary access cards when signed out by security for specific access and timeframes. Coordinates with outside entities, vendors, and contractors for access requests to sites. Works with departments on changes to and needs for access level assignments.

+ Provides field support and problem resolution for the access control systems. Supports assistance calls related to the access control systems. Identifies system issues, investigates potential causes, and resolves if capable. Contacts external support as needed to resolve issues that can't be resolved internally.

+ Orders card stock, lanyards, clips, covers, printer ribbons, print heads, and cleaning materials as needed. Orders proximity cards from vendor utilizing appropriate numbering methodology.

+ Makes recommendations about badge designs, types, and layouts for creating new badge designs.

+ Assists other various systems and teams that have connection to security and access control to include, but not limited to: Visitor Badging, Radiation Monitoring System, electronic infant monitoring systems, elevator control systems, panic button systems (e.g., nurse call, Strongline, ASCOM phones), vehicle registrations, parking violations, etc.

+ Communicates with the WellSpan Payroll department for automatic payroll deduction for employees due to vehicle violations or lost equipment replacement.

Qualifications

Minimum Education:

+ High School Diploma or GED Required

Work Experience:

+ 1 year Relevant experience. Required

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Knowledge, Skills, and Abilities:

+ Basic computer skills.

+ Strong interpersonal and communications skills.

+ Knowledge and understanding of ID badge and access control software and hardware.

Benefits Offered:

+ Comprehensive health benefits

+ Flexible spending and health savings accounts

+ Retirement savings plan

+ Paid time off (PTO)

+ Short-term disability

+ Education assistance

+ Financial education and support, including DailyPay

+ Wellness and Wellbeing programs

+ Caregiver support via Wellthy

+ Childcare referral service via Wellthy

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.