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SOC Operator

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The SOC Operator position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming.

Essential Job Functions:

• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed.

• Assisting company employees in all concerns that pertain to safety and security.

• Monitoring access control system and escalate system/device issues and security risks.

• Conducting ongoing review of multiple systems and sources to detect potential risks.

• Notifying and coordinating corporate response by distribution of advisories and other communications.

• Compiling daily reports and incident reports.

• Following procedures for managing a variety of incidents, from minor incidents handled at the local level to regional crises.

• Provides back-up, support, and on-call function as needed.

Additional Job Functions:

• Perform other related duties and special projects as required

• Gather and prepare reports on individual and team performance metrics

Minimum Qualifications and Requirements

• High school diploma or equivalent required

• Associate’s degree or 4+ years of equivalent work experience in Corporate Security, Military, Law Enforcement, Government.

• Strong Customer Service skills

• Excellent written and verbal communication skills

• Ability to read, write, and speak clearly in English

• Ability to multitask in a fast paced, at times stressed work environment

• Ability to work effectively and collaboratively with a team.

• Comfortable with high-tech work environment, and constant learning of new tools and innovations

• Proficient in Microsoft Windows and Office Suite

_Preferred Qualifications:_

• Prior experience in a security operations center, TOC, or similar is highly preferred

• Bachelor’s degree in Information Technology, International Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice or related discipline

• Experience with lenel, including alarm monitoring, electronic access control, and CCTV

Are you interested in being part of our Team?

• Apply quickly and efficiently online

• Interview from the convenience of your own home

• Weekly pay

• Competitive benefits

• Flexible schedules

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

\#MetroNYC

EOE/M/F/Vet/Disabilities

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

+ Retirement plan

+ Employer-provided medical and dental coverage

+ Company-paid life insurance

+ Voluntary life and disability insurance

+ Employee assistance plan

+ Securitas Saves discount program

+ Paid holidays

+ Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.