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MAINTENANCE MANAGER

About the Role

Charlesgate Property Management is a Boston-based real estate firm expanding into the Denver market with a bold, forward-thinking approach to multifamily property management. Our team operates within an innovative “POD” structure designed to drive collaboration, efficiency, and accountability at every level. You will be part of a team overseeing a portfolio of multifamily apartment buildings, providing value to a host of owners, not just to a single building.

Job Description

We are seeking an organized and process-oriented Maintenance Manager to join our growing team. This position will be responsible for overseeing day-to-day maintenance service requests, repairs and custodial tasks for 300 units across Metro Denver. The ideal candidate is an energetic professional who enjoys taking on a variety of responsibilities. This person can work independently and lead a team with minimal supervision, is well-organized, flexible, and thrives in a dynamic environment supporting a diverse team. The selected candidate will be part of a two-person team (to include one Maintenance Technician) at first, so the ability to build capacity among team members to promote their independent functioning is a critical skill we seek. Our goal is to continue growing in the region, which will result in a larger maintenance unit for you.

Key Responsibilities

+ Determine warranty eligibility vs. repair need, for both larger building items as well as components (HVAC, appliances, etc.)

+ Manage property and portfolio inventory, including keeping maintenance and cleaning supplies stocked according to standards

+ Create, manage, and participate in maintenance emergency/on-call schedule

+ Hire, train and manage direct reports, which could include porters, punch/turn technicians, and/or maintenance technicians

+ Ensure compliance with local and federal building regulations, in conjunction with property management leadership

+ Complete work orders efficiently and effectively

+ Document work order notes accurately, including time stamping within work orders and providing detailed notes

+ Communicate follow-up needs to head of portfolio / resident services manager

+ Maintain and keep on hand basic toolkit

+ Attend all meetings & trainings as assigned

+ Present professionally every day, including uniform appearance, demeanor, and communication with residents and team members

+ Follow best practices, including Fair Housing and procedures of CHARLESGATE POD structure

+ Adhere to all safety standards in compliance with company, local, state, and federal regulations

+ Ability to lift and exert up to 50+ pounds occasionally, 25–50 pounds frequently, and 10–20 pounds regularly

Qualifications

+ High School Diploma or GED required

+ Personal vehicle and basic tools required

+ Certifications or special licenses (HVAC/EPA, Electrical) preferred

+ Minimum 4 years of professional maintenance experience in a fast-paced environment

+ Experience in the property management industry is required, with progressive increases in responsibility to include at least one year supervising a maintenance team

+ Proficiency in the following maintenance skills:

+ Plumbing: Repair/install faucets, pipes, toilets, disposals, dishwashers, water heaters, fridges, washers

+ Electrical: Repair/install switches, outlets, lighting, fans, HVAC, garage door openers

+ Drywall: Patch holes and dings, especially during turnovers

+ Painting: Touch-ups and full unit repainting as needed

+ Appliance Repair: Service major appliances including HVAC and water heaters

+ Landscaping:

+ Groundskeeping—mowing, weeding, trimming, watering, exterior bulb replacement, sweeping, raking, general grounds maintenance

+ Snow removal—shoveling, snow blowing, plowing walkways/driveways, salting

+ Cleaning:

+ Entrances—sweeping and vacuuming debris

+ Common areas/bathrooms—cleaning floors, walls, counters, glass, sinks, toilets

+ Hallways/elevators—cleaning floors and walls

+ Exterior/outdoor areas—removal of debris and maintaining cleanliness

+ Supervision:

+ Hiring maintenance team members

+ Monitoring work order and payroll time clocks, including mitigating overtime

+ Holding team members accountable for work performed, from training to coaching to discipline

Compensation

$32.00-36.00/hr

Benefits

+ Eligible for holiday pay, on-call pay, and overtime (with approval)

+ Majority employer-paid health and dental insurance

+ Paid time off, including vacation and personal/sick days

+ Generous company holidays

+ 401K, FSA, and supplemental insurance

About Charlesgate

CHARLESGATE is an integrated real estate firm that empowers thousands of clients throughout New England, metro New York City, and Denver, with a comprehensive array of services across residential and multifamily commercial real estate—including property management & leasing, sales brokerage, investment sales, construction, and new development. Founded in Boston, MA, in 2003 and headquartered in Back Bay, CHARLESGATE has the distinct honor of being one of only 4% of companies that've been on the Inc. 5000 list of fastest-growing private companies in America five times.

Our Vision:

To inspire and empower our clients, our team, and our communities through comprehensive real estate solutions.

Our Core Principles: MOVE MARKETS & WIN TOGETHER | We're not order takers. We're partners who drive transformative wins through critical thinking and aligned action. SPEAK HARD TRUTHS | Seek first to understand the perspectives of others. CHALLENGE CONVENTIONS | Status quo is the enemy of value. We mine the gap between what is and what could be to unlock more value. OWN IT | Results matter more than effort. Accountability means rising above your circumstances. We commit fully to getting it done right. PEOPLE > EVERYTHING | Creating better outcomes for the people we serve is our highest calling. Everything we do is delivered with genuine hospitality.

Equal Opportunity Statement

Charlesgate Property Management is committed to providing equal employment opportunities and complying with all applicable federal, state, and local laws. We strive to maintain a work environment free from harassment, discrimination, or retaliation based on age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information, veteran status, uniformed service member status, or any other protected status.

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