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Adecco is assisting a local client in recruiting for **Customer Service Representative (Level III)** positions in Pennington, NJ and Jacksonville, FL. This is a great opportunity to join a high-performing team focused on regulatory compliance, client outreach, and operational excellence. If you’re looking to grow your career in financial services and meet the qualifications below, apply now!

Responsibilities for a Customer Service Representative include but are not limited to:

+ Handle inbound and outbound phone calls with clients regarding abandoned property accounts

+ Perform full verbal verification using LexisNexis

+ Leave detailed call notes and update all applicable systems

+ Manually send documents and instructions to clients as needed

+ Enter requests into the Service Request Portal

+ Conduct outreach to reunite clients with their assets

+ Respond to email inquiries and support Branch office personnel

+ Perform regular account maintenance and document review

+ Adhere to a strict phone support schedule

Candidates for Customer Service Representative must meet the following requirements to be considered:

+ Previous **Call Center/Contact Center** experience

+ Ability to maintain a positive and professional attitude in a fast-paced, team-oriented environment

+ Strong de-escalation and resolution skills

+ Excellent verbal and written communication abilities

+ Demonstrated organizational skills and attention to detail

+ Intermediate proficiency in MS Word, Outlook, and Excel

+ Ability to work effectively and efficiently in a team environment

Preferred Qualifications:

+ Flexibility to perform well in a changing environment

+ Ability to prioritize and manage multiple tasks

+ Financial services or brokerage experience

What’s in this Customer Service Representative position for you?

+ **Pay:** $ 18.51/hour

+ **Shift:** Monday – Friday, 8:00 AM – 5:00 PM

+ **Assignment Length:** 12 months

+ **Location:** Hybrid in Pennington, NJ or Jacksonville, FL ( **Must list location on resume** )

+ **Training:** 100% on-site required; hybrid schedule begins after training (minimum 3 days/week on-site)

+ **Resume Requirement:** Must include response to: _“In past contact center role/jobs, on average how many calls were you taking per day?”_

+ Weekly paycheck

+ Dedicated Onboarding Specialist & Recruiter

+ Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This Customer Service Representative role is being recruited by our Centralized Delivery Team and not your local Branch. For instant consideration for this position and other opportunities with Adecco in Pennington, NJ or Jacksonville, FL, apply today!

**Pay Details:** $18.51 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.