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Description We are looking for a dedicated Systems Administrator to join our team in Livonia, Michigan. This Contract-to-permanent position offers an excellent opportunity to provide technical support and manage IT systems in a collaborative and fast-paced environment. The role requires a hands-on approach to resolving issues, maintaining systems, and delivering exceptional service to end users.

Responsibilities:

• Provide timely and effective technical support to end users across various client organizations.

• Manage user accounts within Microsoft Entra ID and on-premises Active Directory environments.

• Set up, maintain, and troubleshoot workstations, including performing wipes and rebuilds as needed.

• Configure and resolve issues related to printer connections and functionality.

• Assist remote users with connectivity and technical challenges, ensuring smooth operations.

• Implement and troubleshoot remote connectivity solutions using tools such as VMware and Microsoft Azure.

• Respond to incoming support calls and tickets, adhering to established service-level agreements (SLAs).

• Maintain thorough and accurate documentation of support activities in the ticketing system.

• Participate in on-call rotations to ensure consistent availability for urgent technical needs. Requirements • Associate's degree in IT, Computer Science, or a related field; a bachelor's degree is preferred.

• 1-3 years of experience in IT support or system administration.

• Proficiency in Windows operating systems and Microsoft 365 applications.

• Hands-on experience with Microsoft Entra ID (formerly Azure AD) and on-premises Active Directory.

• Strong understanding of remote connectivity tools such as VMware and Microsoft Azure.

• Excellent troubleshooting and problem-solving abilities.

• Strong communication skills with a focus on delivering exceptional customer service.

• Familiarity with ticketing systems and compliance standards. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .