"Alerted.org

Description We are looking for a skilled Business Systems Analyst to join our team in Carrollton, Texas, on a Contract-to-Permanent basis. In this role, you will play a critical part in analyzing, optimizing, and maintaining business systems and workflows, ensuring seamless operations across multiple platforms. This position requires a strong technical aptitude and analytical mindset to reverse-engineer undocumented systems and deliver scalable solutions for business automation.

Responsibilities:

• Analyze and investigate undocumented workflows, integrations, and automations to identify areas for improvement.

• Reverse-engineer processes across systems such as Monday.com, JotForm, Cognito Form, Keragon, Plumsail, Zapier, SharePoint, and Power Automate.

• Document and map out workflows and system logic to create accurate and usable references.

• Configure, maintain, and optimize business applications and automation tools to ensure reliable functionality.

• Update and enhance existing forms, including logic adjustments and field additions for improved data capture.

• Monitor system health, proactively identify integration issues, and resolve failures to maintain operational continuity.

• Design and implement workflows that connect form solutions with downstream systems for seamless integration.

• Collaborate with IT and business teams to troubleshoot issues, find root causes, and deliver long-term fixes.

• Partner with stakeholders to understand business needs and translate them into scalable technical solutions.

• Establish governance and best practices for future automation and process improvement initiatives. Requirements • Minimum of 5 years of experience in business systems analysis, automation engineering, or systems integration.

• Proficiency in Zapier, Power Automate, and SharePoint administration.

• Solid experience with form-building platforms such as JotForm, Cognito Form, Keragon, and Plumsail.

• Demonstrated ability to reverse-engineer undocumented systems and create comprehensive documentation.

• Strong troubleshooting skills with the ability to analyze and resolve complex system dependencies.

• Excellent communication skills to convey technical findings to both technical and non-technical audiences.

• Familiarity with Agile Scrum methodologies and business requirement documentation processes.

• Knowledge of scripting languages like PowerShell, Python, or JavaScript is a plus. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .