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Job Title: Juvenile Justice Coordinator

Department: Care Coordination

Position Summary

The Juvenile Justice Coordinator uses strength-based, trauma-informed, and family-driven evidence-based practices to support youth with successfully building independent living skills. The Coordinator will carry a caseload and maintain a flexible schedule to respond to the needs of youth. This role collaborates with ECDSS and Probation teams with the goal of reducing recidivism in the juvenile justice system.

+ Raise the Age Program (RTA): Serves clients ages 16–23; minimum 2 contacts per week (8 hours per month). Length of stay determined by probation.

+ Supervision and Treatment Services for Juvenile Program (STSJP): Serves clients ages 7–18; minimum 2 contacts per week (8 hours per month). Length of stay 4–5 months.

+ Supervision and Treatment Services for Juvenile Program – RTA (STSJP-RTA): Serves clients ages 12–18; minimum 2 contacts per week (8 hours per month). Length of stay 4–5 months.

Department

New Directions’ Care Coordination programs support youth with behavioral, social, and emotional challenges, providing individualized services and supports across multiple life domains.

Agency

New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

Benefits

New Directions takes pride in offering a comprehensive employee benefits package:

+ Medical Insurance: Coverage effective the first of the month following hire; employer contributions and HSA deposits available.

+ Dental & Vision Insurance: Coverage effective the first of the month following hire; New Directions pays part of the premium.

+ Health Savings & Flexible Spending Accounts for medical and childcare expenses.

+ Wellness Program & EAP to support personal and family well-being.

+ Paid Time Off: 3 weeks of PTO plus 14 paid holidays each year. PTO includes designated sick time, with options to carry over or partially cash out after the second anniversary.

+ Retirement: 401K with up to 3% company match after one year.

+ Insurance: Company-paid long-term disability and life insurance, with options for additional voluntary coverage.

+ Professional Growth: Tuition reimbursement (up to $8,000 for degrees; $750 for certifications), guaranteed internal interview opportunities.

+ Discounts & Perks: Verizon discount, credit union membership, Normative Recognition Award program.

+ Loan Forgiveness Support: Eligible for Public Service Loan Forgiveness, Teacher Loan Forgiveness, and NYS Loan Forgiveness programs.

Compensation

$24.12 – $25.34 per hour (based on education and years of relevant experience).

Hours/Schedule

+ Full-Time, 35 hours a week.

+ Monday – Friday, with flexible scheduling as needed.

Professional Development Opportunities

New Directions invests in developing future leaders through tuition reimbursement, professional development, training opportunities, and internal advancement pathways.

Position Specific Duties/Responsibilities

+ Maintain a caseload (approx. 8 youth full-time, 4 part-time).

+ Engage youth using trauma-informed, developmentally appropriate, strength-based approaches.

+ Collaborate with family members, probation, ECDSS, and community partners.

+ Provide crisis support and implement individualized plans of care.

+ Complete documentation in Netsmart myEvolv and CONNECTIONS (assessments, plans, safety/crisis plans, progress notes).

+ Participate in treatment team meetings, case reviews, and program quality improvement.

+ Maintain confidentiality, comply with safety standards, and follow agency policies.

+ Other duties as assigned.

Knowledge, Skills, and Abilities

+ Ability to work effectively with diverse clients, families, staff, and community partners.

+ Knowledge of child and youth development, trauma, family engagement, and behavior management.

+ Ability to provide crisis intervention.

+ Strong communication, organization, and documentation skills.

+ Ability to work independently and as part of a team.

+ Proficiency with Microsoft Suite, Google Suite, and ability to learn other systems.

+ Flexibility to work non-traditional hours and travel locally with reliable transportation.

Qualifications

+ Bachelor’s Degree in human behavioral science (social work, psychology, sociology, guidance/counseling, child development, etc.) with 2 years of experience; OR

+ Master’s Degree in human services with at least 1 year of relevant experience.

+ Valid NYS driver’s license, adequate auto insurance, and reliable transportation.

+ Must meet annual physical requirements and agency safety standards.

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.