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Business Services Specialist I

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Business Services Specialist I

Salary

$22.46 Hourly

Location

Asheville, NC

Job Type

Full Time

Job Number

2025-01704

Department

Transportation

Division

Parking Garage

Opening Date

09/19/2025

Closing Date

10/12/2025 5:00 PM Eastern

+ Description

+ Benefits

+ Questions

Summary

This position will remain open until filled

About our opportunity:

The City of Asheville is seeking qualified applicants for the position of Business Services Specialist I in the Transportation Department, Parking Services Division. The Transportation Department provides safe and reliable transportation services to support the City’s mobility, accessibility, and sustainability goals. This position will provide specialized administrative, accounting, and program support to the department.

What you’ll be doing:

+ Provide administrative support for Transportation programs and activities, including documentation, manuals, training records, and audit compliance.

+ Coordinate training activities, employee certifications, and maintain accurate records.

+ Assist with contract renewals, bid solicitations, and change orders.

+ Process permit applications, ensure compliance with ordinances, calculate fees, issue permits, and record activities.

+ Process and maintain records for parking space closures, validations, and monthly parking accounts, and communicate with customers regarding the status of their applications and accounts.

+ Screen telephone calls, mail, email, and other communications and initiate appropriate action/response.

+ Support management and staff with scheduling, correspondence, meeting coordination, and travel arrangements.

+ Serve as liaison between the Transportation Department, other departments, outside agencies, and the public to share information and coordinate activities.

+ Enter and reconcile budget and financial data, assist with budget preparation, monitor expenditures, and process budget transfers.

+ Review and process purchase requisitions, prepare purchase orders, verify invoices, and assign accounting codes.

+ Perform data entry, maintain databases, compile reports, and ensure compliance with record retention requirements.

Benefits:

+ Salary: $22.46 Hourly

+ 13 paid holidays, plus you will earn paid sick and vacation hours

+ Full access to the City of Asheville's benefit suite including Medical, Dental, and Life insurance options

+ Enrollment in the North Carolina State Pension Plan and NC State 401K with company matching funds

Work Schedule:

40 hours per week; Monday-Friday 8:00 am to 5:00 pm

About you:

We know your time is valuable. Applicants who meet the following minimum requirements or have comparable experience and/or education will be considered:

+ At least one year of work experience that shows an ability to maintain steady employment in any field, AND

+ An Associate degree in Administrative Services, Accounting, Business, or a related field, OR

+ Three years of experience plus a High School Diploma/GED

Performance aptitudes:

+ Ability to analyze and prioritize data, apply reasoning, and exercise judgment.

+ Strong interpersonal skills with the ability to persuade, influence, and resolve problems.

+ Ability to de-escalate situations and maintain professionalism when dealing with difficult customers.

+ Ability to operate office equipment and software including word processing, spreadsheets, and databases.

+ Proficiency in mathematical operations including percentages, ratios, and reconciliations.

+ Ability to work independently, interpret instructions, and adapt methods to meet objectives.

Physical requirements:

+ Light physical effort in sedentary to light work, including some lifting and carrying of up to 10 pounds.

+ Extended periods of work at a computer or workstation may be required.

+ Tasks may require visual and auditory perception as well as oral communication.

Persons of all genders and races are encouraged to apply.

Some positions may require a fingerprint-based SBI background check after a conditional offer and before your start date; HR will provide instructions if applicable.

For benefits-eligible positions, explore our full benefits at AshevilleBenefits.com .

About us:

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched by its diversity.

The City’s policy is to provide equal employment opportunities to all applicants for employment. Applicants will be assured of fair treatment in all aspects of recruitment and selection without regard to a person’s age, race, color, national origin, religion, sex, genetic information,or disability, except where certain physical and mental requirements are Bona Fide Occupational Qualifications (BFOQ). The City of Asheville is proud to be a second chance employer.

The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

To view our comprehensive benefits package, click here (https://www.ashevillenc.gov/department/human-resources/compensation-and-benefits/) .

01

Select your highest level of education:

+ High School/GED

+ Associates Degree

+ Bachelors Degree

+ Masters Degree

+ Doctorate

02

How many years of work experience do you have?

+ Less than 1 year

+ 1 - 2 years

+ 2 - 5 years

+ 5 - 10 years

+ 10 or more years

03

Could you please describe specific examples of how your experience aligns with the key responsibilities outlined in the job description?

Required Question

Employer

City of Asheville

Address

City of Asheville PO Box 7148 Asheville, North Carolina, 28802

Phone

828-259-5690 - Apply Online! - EOE

Website

http://www.ashevillenc.gov/jobs