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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.

Specialty Scheduler

PRIMARY FUNCTION/GENERAL PURPOSE OF POSITION

The specialty scheduler oversees and manages all OPIC scheduling for patients requiring treatment in the outpatient infusion center and is also responsible for scheduling office visits in conjunction with OPIC appointments. This position is also responsible for communicating with the OPIC manager, charge nurse and staff regarding OPIC appointments as well as the physician, nurse practitioner and clinical teams regarding treatment plans and schedules.

ESSENTIAL JOB FUNCTIONS:

+ Direct oversight and responsibility for accuracy for scheduling and accurately perform record specific information concerning each case; notify appropriate staff members of special needs for any case.

+ Enter appropriate data from record into the computer system, do audit checks and run period reports.

+ Answers phone and communicates with Physicians and all departments to build daily schedules.

+ Is accountable for processing charges, routing charging information to data processing, and reordering and logging implants.

+ Works with minimal supervision.

+ Contacts and confirms outside parties necessary for surgeries requested.

+ Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as requested by systems coordinator.

REQUIRED QUALIFICATIONS:

+ HS Diploma

+ One year computer experience required.

+ Experience in healthcare required.

+ Good working knowledge of medical terminology.

PREFERRED QUALIFICATIONS:

+ Graduate from a Junior College. High School graduate, two years of college considered.

+ Must be able to type 50 words per minute with accuracy.

+ Experience in surgery scheduling preferred.

OTHER FUNCTIONS:

+ Clear, distinct diction and audio acuity is essential for communicating with physicians, visitors and co-workers.

OFFICE EQUIPMENT USED:

+ Telephone

+ Copier

+ Computer (keyboard, screen, printer), etc.

WORKING CONDITIONS:

+ The individual performing this job may anticipate possible contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies regarding infection control.

+ Travel outside the office is required.

+ Overnight travel on occasion to attend seminars and training.

+ Periods of high stress and fluctuating workloads may occur

+ May be exposed to high noise levels and bright lights

+ May have periods of constant interruptions

SKILLS

+ Able to follow general instructions

+ Possess surgical conscience

+ Moves with a sense of urgency

+ Understands basic anatomy/physiology

+ Knowledgeable in infection control practices

+ Knowledgeable of AORN and AST recommendations related to practice

+ Anticipates needs of surgeon, team, and patient

+ Self-directed

+ Able to work independently

+ Critical thinking

+ Remain calm under pressure

+ Strong communication skills

+ Able to handle self in a professional manner

+ Takes direction

+ Basic Windows application computer skills

BON SECOURS MISSION, VALUES, CUSTOMER ORIENTATION AND

CONTINUOUS QUALITY IMPROVEMENTS FOCUS:

It is the responsibility of all employees to learn and utilize continuous quality improvement principles in their daily work.

All employees are responsible for extending the mission and values of the Sisters of Bon Secours by understanding each customer, treating each patient, staff member and community in a dignified manner with respect, kindness, and understanding and subscribing to the organization’s commitment to quality and service.

The above statements are intended to describe the nature and level of work being performed by individuals assigned to this classification and are not to be construed as an exhaustive list of all job duties. This document does not create an employment contract, and employment with Bon Secours Health System is “at will”.

Bon Secours is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

+ Comprehensive, affordable medical, dental and vision plans

+ Prescription drug coverage

+ Flexible spending accounts

+ Life insurance w/AD&D

+ Employer contributions to retirement savings plan when eligible

+ Paid time off

+ Educational Assistance

+ And much more

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]