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Overview

Intuit’s Global Business Solutions Group (GBSG), the home for QuickBooks and Mailchimp, is committed to creating tools and services that dramatically increase a small or medium business’s ability to get and manage customers. Intuit is uniquely positioned to solve this problem, given the breadth and depth of customer management jobs small businesses turn to Intuit for already. We are innovating rapidly in this space and looking for an exceptional business operations professional to help us deliver the next horizon of product development on behalf of global businesses.

You will report to the Director of Strategy and Business Operations for the end-to-end (E2E) accounting and money portfolios, and lead a small but mighty team of Strategy and Operations managers that focus on key verticals within the business. This role includes components of strategy, program management, and product development with a focus on optimizing our operations end-to-end, enabled by effective cross-team communications with Product, Engineering, Finance, Partnerships, and Marketing teams. How you will lead Millions of QuickBooks customers count on us to deliver a frictionless experience, powered by a strategic and operational infrastructure that allows them to manage their books and grow their customer base.

What you'll bring

+ 8+ years of business operations experience and direct management experience in a high-growth environment

+ Critical thinking and problem-solving abilities, including using data to quickly prioritize activities for alignment with business strategy

+ Effective cross-functional project management experience and excellent communications skills, both verbal and written

+ Customer obsessed; identifies what matters most to customers and accelerates velocity in service to their needs

How you will lead

+ Work with team leads and senior executives to develop and implement business strategies to carry out Intuit’s Big Bets and platform vision

+ Partners closely with cross-functional teams to continuously evaluate operating rhythms and key business indicators to monitor performance and overall health

+ Collaborate with a range of cross-functional teams, to ensure open communications flow and alignment on priorities

+ Lead execution and strategy development of critical strategic initiatives, including multi-year platform transformation

+ Mentor, coach and develop a team of high-performing business operations professionals

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.