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Workfront Implementation Manager
- Insight Global (Chicago, IL)
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Job Description
Looking to roll out Workfront for Project Management starting with their deposits team, setting up the Workfront project templates, facilitating training, rollouts, updates, enhancements, monitoring performance of projects with the intent of eventually proving out in this team and then rolling it out enterprise wide. This person is owning this project short term and then enterprise wide.
Marketing managers will facilitate the day today within project management, but they need to know how to implement Workfront at an enterprise and understand processes within the company to implement, refine, rollout, train, coordinate across multiple teams.
We’re looking for a process-driven, systems-oriented marketing leader to establish and manage the marketing operations infrastructure that supports executional excellence across our U.S. Deposits Marketing team. This role will lead the design, implementation, and continuous improvement of our campaign project management system, Workfront, and act as the central driver of operational clarity, team coordination, and project visibility. You’ll own the marketing project lifecycle from brief intake to delivery, ensuring work moves through the right channels, with the right documentation, and in the right time frame. You’ll collaborate across internal teams (Product, Compliance, Analytics, Legal, Creative) and external agencies to ensure our marketing operations run efficiently, transparently, and in full alignment with regulatory and brand standards. You operate well in a fast-paced environment where priorities and direction evolve frequently to ensure we’re providing the best products, services and offers possible to our customers. You’re a team player, and no job is too big or too small for you. You value being part of a team and working together to ensure the job is done right, and done well. This is a builder role—ideal for someone who thrives in creating structure from ambiguity, loves optimizing systems, and wants to elevate how marketing teams collaborate and deliver.
Key Responsibilities Workfront Ownership & Optimization
• Act as the system owner and primary administrator for Workfront across the U.S. P&BB Marketing Team
• Build and maintain intake forms, project templates, workflows, and reporting dashboards
• Train team members and agency partners on platform best practices and ensure adoption
• Liaise with enterprise Workfront governance, IT, and vendor support teams for enhancements and troubleshooting
• Identify pain points and drive continuous improvement in marketing workflows
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
- SME in Workfront integrations from an operational and functional perspective
- Demonstrated Project Management experience rolling out a SAS tool such as this.
- Assure Workfront licenses are set up
- Liaison for Workfront governance team, IT, and the marketing teams
- Experience communicating with Workfront vendor support teams to implement enhancements.
- Understand the capabilities of the tool from a Project Management perspective
- Build reporting dashboards within Workfront (not just understand project flow, but dashboarding for Project tracking)
- Regulated environment (banking, healthcare, insurance)
- Comfortable doing trainings on Workfront integration
- Local to Chicago, happy to come on site 3 days per week - Experience working with Marketing teams
- Financial services
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