• User Operations Administrator, Research…

    Boston University (Boston, MA)


    USER OPERATIONS ADMINISTRATOR, Research Operations, Analytics & Systems

    Job Description

    USER OPERATIONS ADMINISTRATOR, Research Operations, Analytics & Systems

     

    Category

     

    Charles River Campus --> Professional

     

    Job Location

     

    BOSTON, MA, United States

     

    Tracking Code

     

    25500964140927

     

    Posted Date

     

    10/1/2025

     

    Salary Grade

     

    Grade 49

    Position Type

    Full-Time/Regular

     

    The User Operations Administrator will support the day-to-day management of users within the Huron Grants Management system. The successful candidate will be responsible for ensuring the smooth operation of user management systems, providing technical support, and resolving user-related issues. Responsibilities will include the management of user related accounts within the application, roles and responsibilities, onboarding and exiting of users, connectivity to active directory, documentation of key policies and procedures. This role will require strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. The User Operations Administrator will serve as a liaison to the IS&T group for user management systems that fall outside of tier 1 and tier 2 application support. The User Operations Administrator will also serve as a liaison to the greater university research community, providing clear and concise training and technical support to users, including troubleshooting and resolving user related issues within the Huron Grants Management system.

    Required Skills

    Bachelor's degree and at least 3 years of similar experience, additional experience may be substituted for the degree.

     

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

    Required Skills

    **Job Location:** BOSTON, MA

    **Position Type:** Full-Time/Regular

    **Salary Grade:** Grade 49

     

    To apply, visit https://jobs.silkroad.com/BU/External/jobs/315958 (https://apptrkr.com/6613142)

     

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