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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose of Position

The Manager, Post Acute Care Operations position is accountable for developing the professional practice model for post-acute care management to serve value based care goals for the organization. The scope of duties includes development of the primary RN team, governance, innovations, and workflows for episodic clinical care progression to maintain site appropriateness and improve patient outcomes in the care continuum.

This is a remote/work at home position. Hire must be open to working eastern time zone hours.

Essential Job Functions

+ In collaboration with internal and external stakeholders:

+ Analyzes assessment data.

+ Creates plans of care.

+ Monitors and evaluates treatment effectiveness.

+ Recommends appropriate clinical interventions and care settings.

+ Post-acute point of contact for the organization and market stakeholders including collaborative meetings, internal and external representation, and presentations.

+ Coordinates care across various post-acute sites and informs stakeholders of variances.

+ Acts as a patient safety advocate by participating in ongoing quality improvement in the department. Incorporates the professional practice model into care delivery.

+ Incorporates disparate sources of information and knowledge to facilitate integration of programming

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

BLS Basic Life Support – American Heart Association (required)

Current RN License in the state in which they are working or covered by compact (required)

Care Management certification (preferred)

Education

Bachelor of Science in Nursing (BSN) (required)

Master's degree, Nursing or Healthcare Administration (preferred)

Work Experience

3 years of experience in transitions of care, care management, quality, or risk (preferred)

Previous Experience in care continuum settings (post-acute, home health, palliative) (preferred)

Training

EPIC Electronic Health Record (preferred)

Language

None

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​

Adults (18-64 years)

Geriatrics (65 years and older)

Skills

Performance improvement methodologies

Recruitment

Human capital management

Regulatory and reporting standards

Post-acute care standards

Clinical Documentation

Development of workflows, clinical, and escalation protocols

Stakeholder management

Monitor patient conditions during treatment

Budgeting & Financial Acumen

Evaluate employee performance

Frequent analysis of data or information

Scheduling and payroll

Microsoft Office

Attention to detail

Clinical acumen

Critical thinking

Change management

Public speaking and presentation skills

Communication with family members

Teamwork

Collaboration

Conflict resolution

Active listening

Influence in a matrixed organization

Data analysis

EPIC

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]