"Alerted.org

Department

Product Management

Employment Type

Contract / Temp

Location

US

Workplace Type

Fully remote

Shape the Future of Work with Eptura

At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.

Job Description

Eptura is seeking an experienced **Technical Writer - Archibus Documentation Specialist for a 6 months contract** who has a strong technical background—ideally someone who has worked as a developer, implementation consultant, or in a similar technical role—to update and maintain Archibus user and system documentation. This individual will tackle high-priority documentation updates, ensuring our knowledge center remains accurate, relevant, and accessible for both partners and customers.

You’ll work closely with Developers, QA, and Product Managers, using your deep understanding of complex technical concepts to create clear, concise, and user-friendly documentation

Responsibilities

+ Update and maintain Archibus Knowledge Centercontent to ensure accuracy and relevance.

+ Collaborate with subject matter experts, developers, QA, and product managers to gather technical information.

+ Follow the established Technical Writing Style Guide for consistent, high-quality documentation.

+ Work with the Product Engagement Manager to refine and improve the content of the knowledge center.

+ Ensure documentation is clear, concise, accurate, and accessible for diverse audiences.

About You

+ **2–5 years of experience** withinimplementation, development, and/or technical support.

+ Proven ability to communicate complex technical concepts to both technical and non-technical audiences.

+ Strong written and verbal communication skills.

+ Experience collaborating closely with software developers, QA teams, product managers, and other technical writers.

+ Experience with Atlassian Confluence and Jira, as we run a Documentation Board.

+ Familiarity with:

+ **Revit** and **AutoCAD**

+ **Microsoft Calendar Resources**

+ **SQL** and APIs

+ Web development concepts and terminology

+ Strong organizational and project management skills, with the ability to manage multiple documentation requests and deadlines.

Preferred Qualifications

+ E **xperience with Archibus** (implementation, development, or technical support).

+ Experience in software development, implementation, or a similar technical role.

+ Familiarity with CMS platforms for technical documentation; MadCap Flare experience is a bonus.

+ Ability to optimize content for both usability and technical accuracy.

+ Experience in improving documentation workflows.

Eptura Information

Eptura Information

+ Follow us on Twitter | LinkedIn | Facebook | YouTube

+ Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.

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