"Alerted.org

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

**This is a limited duration position that may last 6 months to 3 years** .

Product Portfolio Specialist (Mid to Senior Level)

Job Function Summary

Manages the strategy, road map, feature definition, and operation of assigned products with a focus on innovation, customer experience, and market responsiveness. Depending on experience level, may lead cross-functional teams and influence company-wide product direction.

Key Job Information

Product Specialist 6731

Grade 7

Career Level: 3

Career: Requires in-depth knowledge and experience

Uses best practices and knowledge of internal or external business issues to improve products or services

Solves complex problems; takes a new perspective using existing solutions

Works independently; receives minimal guidance

Acts as a resource for colleagues with less experience

Senior Product Portfolio Specialist/ 6730

Grade 8

Career Level: 4

Specialist: Requires specialized depth and/or breadth of expertise

Interprets internal or external business issues and recommends best practices

Solves complex problems; takes a broad perspective to identify innovative solutions

Works independently, with guidance in only the most complex situations

May lead functional teams or projects

Key Responsibilities

**Market Knowledge & Product Analysis** Serve as a market expert in the energy/utility industry, maintaining up-to-date knowledge through industry publications, trade organizations, and events.

Conduct detailed market and competitive analysis to guide product positioning, identify opportunities, and ensure alignment with shifting customer and industry needs.

**Product Strategy** Develop innovative, cost-effective, and customer-centric product strategies that align with corporate and electrification goals.

Champion the vision, features, and benefits of assigned products.

Determine optimal allocation of resources and participate in long-term strategic planning.

**Product Lifecycle Management** Manage the full product lifecycle—from development through growth, maturity, and eventual discontinuation.

Lead or support enhancement initiatives, implementation planning, and continuous improvement efforts.

Identify expansion opportunities to grow customer participation and market penetration.

**Product Performance & Evaluation** Use performance data and customer feedback to evaluate success and drive enhancements.

Recommend and implement updates or changes to improve customer satisfaction, performance, and ROI.

Collaborate across teams to ensure alignment with KPIs and evolving market demands.

**Customer Experience** Design and maintain high-quality customer service processes, ensuring ease of use and support for all tools and services.

Address customer inquiries or challenges and recommend improvements based on customer feedback.

Continuously refine offerings to boost satisfaction and adoption.

**Cross-functional Collaboration** Partner with departments such as marketing, customer service, engineering, and regulatory to execute product strategies.

Lead or participate in campaign planning, promotions, and customer education efforts.

May provide mentorship or guidance to less experienced colleagues.

**Policy & Regulatory Input** Provide input or support in the development of internal policies and regulatory filings related to new products and services.

Participate in stakeholder engagement processes.

**External Communication & Representation** Represent the organization on committees and maintain strong relationships with industry stakeholders, utilities, vendors, and trade organizations.

Collaborate on joint promotions and strategic partnerships (e.g., with Energy Trust or clean energy vendors).

Education / Experience

**Education** : Bachelor’s degree in marketing, business, communications, economics, energy systems, or related field; or equivalent experience.

**Experience** :

**Mid-level (Grade 7)** : 5+ years in product management, electric utility, energy, or related industries.

**Senior-level (Grade 8)** : 8+ years including leadership of projects or strategic initiatives.

**Preferred** :

Experience with EV charging (hardware and software)

Knowledge of managed charging and DER solutions (e.g., solar, batteries)

Familiarity with electric utility grid operations and non-wires alternatives

Competencies

Functional Competencies

Strong knowledge of product management principles and lifecycle management

Expertise in utility products, including rates, tariffs, and energy technologies

Skilled in analyzing market trends and aligning strategies accordingly

Ability to design customer-focused solutions based on feedback and behavior

Contract/vendor management experience; RFI/RFP familiarity

General Competencies

Strong analytical thinking and business acumen

Creativity, problem-solving, and innovation skills

Excellent written and verbal communication

Strong collaboration, influence, and negotiation abilities

Ability to work independently and lead complex projects (senior level)

Cognitive and Behavioral Expectations

Demonstrates adaptability, initiative, and critical thinking

Applies consistent logic and judgment in problem-solving

Communicates effectively under stress and adapts to shifting priorities

Willingly accepts feedback and applies lessons to future tasks

Collaborates across teams and leads by example (senior level)

Physical and Cognitive Demands

Cognitive Level

Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

Cognitive

Ability to adhere to set response times, deadlines and time-sensitive tasks

Ability to follow accuracy standards

Ability to follow through on decision-making tasks

Ability to interact effectively and collaboratively within a team environment

Ability to communicate and problem solve when under stress

Ability to respond and adapt to frequent change

Ability to accept and demonstrate self-awareness when provided constructive feedback

Ability to discern feedback and acknowledge ownership of areas of improvement

Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

Ability to successfully collaborate with peers, managers and others within the organization Demonstrates sound memory

Ability to process new information to be applied consistently to work tasks

Schedule/Attendance

Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule

Ability to work long hours

Ability to work a variable schedule

Ability to report to work and perform work during periods of severe inclement weather

Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance

Ability to work shift schedule

Ability to work on-call schedule

Physical Capabilities

Driving/travel/commute: Daily within service territory - Frequently **(at least once a week or more)**

Computer use (use computer regularly for entire work shift)

Environment - Indoor/Outdoor

Office

Compensation Range:

$107,025.00 - $222,560.00

In addition, this position is eligible for a performance-based incentive bonus. Actual total compensation is commensurate with experience, skills, and education.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here (https://assets.ctfassets.net/416ywc1laqmd/4KxsK2UrbOdk8dn9U4YCSR/4e360ff022c3735859a5e024c668d984/Benefits-Summary-Non-Represented-Regular-HRCS-5511.pdf) .

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the recruiter associated with the job posting. You may also make this request by contacting [email protected] or by calling 503-464-7250. The recruiter will provide information and next steps for the accommodation process.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.

October 7, 2025