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Privacy Product Support Senior Manager
- Raymond James Financial, Inc. (St. Petersburg, FL)
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Essential Duties and Responsibilities
+ Platform Management: Provide support related to configuration, access, and change requests for the OneTrust platform and other compliance-related tools, ensuring alignment with regulatory requirements and internal compliance standards.
+ Compliance Initiative Support: Assist in the execution of compliance-driven initiatives by translating program needs into platform capabilities and supporting related workstreams.
+ Project Coordination: Organize and manage work efforts around key project implementations, collaborating with cross-functional teams to ensure timely and effective delivery.
+ Stakeholder Collaboration: Act as a liaison for compliance stakeholders, facilitating clear communication, issue resolution, and ongoing platform support.
+ May coach, train, and mentor others Compliance associates.
+ Balances conflicting resource and priority demands.
+ Performs other duties and responsibilities as assigned.
Knowledge, Skills, and Abilities
Advanced knowledge of:
+ Regulatory & Compliance Knowledge
+ Concepts, practices, and procedures of securities industry and/or banking compliance.
+ Strong understanding of data privacy and compliance frameworks (e.g., GDPR, HIPAA, SOX, CCPA).
+ Familiarity with risk management principles and internal control frameworks.
+ Platform & Technical Skills
+ Hands-on experience with OneTrust or similar GRC platforms (e.g., Archer, ServiceNow GRC).
+ Ability to manage platform access, workflows, and change requests in a structured, compliant manner.
+ Project & Process Management
+ Skilled in organizing and coordinating cross-functional workstreams and compliance-driven initiatives.
+ Proficient in documenting requirements, tracking progress, and managing timelines.
+ Communication & Collaboration
+ Strong interpersonal skills to effectively liaise amongst compliance stakeholders.
+ Ability to translate complex compliance requirements into actionable platform solutions.
Advanced skill in:
+ Planning and scheduling work to meet regulatory organizational and regulatory requirements.
+ Identifying and applying appropriate compliance monitoring procedures and tests.
+ Preparing oral and/or written reports.
+ Investigating compliances issues and irregularities.
+ Making rule-based and analytical decisions.
+ Strong verbal and written communication.
+ Operating standard office equipment and using required software applications.
Ability to:
+ Coach and mentor others.
+ Partner with other functional areas to accomplish objectives.
+ Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed.
+ Attend to detail while maintaining a big picture orientation.
+ Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities.
+ Use appropriate interpersonal styles and communicate effectively, both orally and writing, with all organizational levels.
+ Work independently as well as collaboratively within a team environment.
+ Establish and maintain effective working relationships at all levels of the organization.
+ Maintain confidentiality.
+ Maintain currency in laws, rules and regulations related to compliance in assigned functional area.
+ Interpret and apply policies and identify and recommend changes as appropriate.
+ Quantitatively and/or qualitatively process data.
+ Formulate and implement department strategies consistent with long-term company goals.
+ Promote team cohesiveness, cooperation, and effectiveness.
Educational/Previous Experience Requirements
+ Bachelor’s degree (B.A. /B.S.) and a minimum of eight (8) years of experience in Compliance and/or the financial services industry preferred.
~or~
+ Any equivalent combination of experience, education, and/or training approved by Human Resources.
Licenses/Certifications
+ None Required.
+ Additional licenses/certifications demonstrating the candidate’s knowledge/expertise in industry regulation and concepts preferred.
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Privacy Product Support Senior Manager
- Raymond James Financial, Inc. (St. Petersburg, FL)