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  • Privacy Product Support Senior Manager

    Raymond James Financial, Inc. (St. Petersburg, FL)



    Apply Now

    Essential Duties and Responsibilities

    + Platform Management: Provide support related to configuration, access, and change requests for the OneTrust platform and other compliance-related tools, ensuring alignment with regulatory requirements and internal compliance standards.

    + Compliance Initiative Support: Assist in the execution of compliance-driven initiatives by translating program needs into platform capabilities and supporting related workstreams.

    + Project Coordination: Organize and manage work efforts around key project implementations, collaborating with cross-functional teams to ensure timely and effective delivery.

    + Stakeholder Collaboration: Act as a liaison for compliance stakeholders, facilitating clear communication, issue resolution, and ongoing platform support.

    + May coach, train, and mentor others Compliance associates.

    + Balances conflicting resource and priority demands.

    + Performs other duties and responsibilities as assigned.

     

    Knowledge, Skills, and Abilities

    Advanced knowledge of:

    + Regulatory & Compliance Knowledge

    + Concepts, practices, and procedures of securities industry and/or banking compliance.

    + Strong understanding of data privacy and compliance frameworks (e.g., GDPR, HIPAA, SOX, CCPA).

    + Familiarity with risk management principles and internal control frameworks.

    + Platform & Technical Skills

    + Hands-on experience with OneTrust or similar GRC platforms (e.g., Archer, ServiceNow GRC).

    + Ability to manage platform access, workflows, and change requests in a structured, compliant manner.

    + Project & Process Management

    + Skilled in organizing and coordinating cross-functional workstreams and compliance-driven initiatives.

    + Proficient in documenting requirements, tracking progress, and managing timelines.

    + Communication & Collaboration

    + Strong interpersonal skills to effectively liaise amongst compliance stakeholders.

    + Ability to translate complex compliance requirements into actionable platform solutions.

    Advanced skill in:

    + Planning and scheduling work to meet regulatory organizational and regulatory requirements.

    + Identifying and applying appropriate compliance monitoring procedures and tests.

    + Preparing oral and/or written reports.

    + Investigating compliances issues and irregularities.

    + Making rule-based and analytical decisions.

    + Strong verbal and written communication.

    + Operating standard office equipment and using required software applications.

    Ability to:

    + Coach and mentor others.

    + Partner with other functional areas to accomplish objectives.

    + Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed.

    + Attend to detail while maintaining a big picture orientation.

    + Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities.

    + Use appropriate interpersonal styles and communicate effectively, both orally and writing, with all organizational levels.

    + Work independently as well as collaboratively within a team environment.

    + Establish and maintain effective working relationships at all levels of the organization.

    + Maintain confidentiality.

    + Maintain currency in laws, rules and regulations related to compliance in assigned functional area.

    + Interpret and apply policies and identify and recommend changes as appropriate.

    + Quantitatively and/or qualitatively process data.

    + Formulate and implement department strategies consistent with long-term company goals.

    + Promote team cohesiveness, cooperation, and effectiveness.

    Educational/Previous Experience Requirements

    + Bachelor’s degree (B.A. /B.S.) and a minimum of eight (8) years of experience in Compliance and/or the financial services industry preferred.

    ~or~

    + Any equivalent combination of experience, education, and/or training approved by Human Resources.

    Licenses/Certifications

    + None Required.

    + Additional licenses/certifications demonstrating the candidate’s knowledge/expertise in industry regulation and concepts preferred.

     


    Apply Now



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