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        Privacy Product Support Senior Manager
- Raymond James Financial, Inc. (St. Petersburg, FL)
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             Essential Duties and Responsibilities + Platform Management: Provide support related to configuration, access, and change requests for the OneTrust platform and other compliance-related tools, ensuring alignment with regulatory requirements and internal compliance standards. + Compliance Initiative Support: Assist in the execution of compliance-driven initiatives by translating program needs into platform capabilities and supporting related workstreams. + Project Coordination: Organize and manage work efforts around key project implementations, collaborating with cross-functional teams to ensure timely and effective delivery. + Stakeholder Collaboration: Act as a liaison for compliance stakeholders, facilitating clear communication, issue resolution, and ongoing platform support. + May coach, train, and mentor others Compliance associates. + Balances conflicting resource and priority demands. + Performs other duties and responsibilities as assigned. Knowledge, Skills, and Abilities Advanced knowledge of: + Regulatory & Compliance Knowledge + Concepts, practices, and procedures of securities industry and/or banking compliance. + Strong understanding of data privacy and compliance frameworks (e.g., GDPR, HIPAA, SOX, CCPA). + Familiarity with risk management principles and internal control frameworks. + Platform & Technical Skills + Hands-on experience with OneTrust or similar GRC platforms (e.g., Archer, ServiceNow GRC). + Ability to manage platform access, workflows, and change requests in a structured, compliant manner. + Project & Process Management + Skilled in organizing and coordinating cross-functional workstreams and compliance-driven initiatives. + Proficient in documenting requirements, tracking progress, and managing timelines. + Communication & Collaboration + Strong interpersonal skills to effectively liaise amongst compliance stakeholders. + Ability to translate complex compliance requirements into actionable platform solutions. Advanced skill in: + Planning and scheduling work to meet regulatory organizational and regulatory requirements. + Identifying and applying appropriate compliance monitoring procedures and tests. + Preparing oral and/or written reports. + Investigating compliances issues and irregularities. + Making rule-based and analytical decisions. + Strong verbal and written communication. + Operating standard office equipment and using required software applications. Ability to: + Coach and mentor others. + Partner with other functional areas to accomplish objectives. + Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed. + Attend to detail while maintaining a big picture orientation. + Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities. + Use appropriate interpersonal styles and communicate effectively, both orally and writing, with all organizational levels. + Work independently as well as collaboratively within a team environment. + Establish and maintain effective working relationships at all levels of the organization. + Maintain confidentiality. + Maintain currency in laws, rules and regulations related to compliance in assigned functional area. + Interpret and apply policies and identify and recommend changes as appropriate. + Quantitatively and/or qualitatively process data. + Formulate and implement department strategies consistent with long-term company goals. + Promote team cohesiveness, cooperation, and effectiveness. Educational/Previous Experience Requirements + Bachelor’s degree (B.A. /B.S.) and a minimum of eight (8) years of experience in Compliance and/or the financial services industry preferred. ~or~ + Any equivalent combination of experience, education, and/or training approved by Human Resources. Licenses/Certifications + None Required. + Additional licenses/certifications demonstrating the candidate’s knowledge/expertise in industry regulation and concepts preferred. 
 
 
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