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Tram Attendant

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Tram Attendant

Salary

$17.00 Hourly

Location

Fort Myers, FL

Job Type

Temp 21 (-6 months/No FRS/ -29 hours)

Job Number

07686KI

Department

Transit

Opening Date

10/01/2025

Closing Date

Continuous

FLSA

Non-Exempt

+ Description

+ Benefits

+ Questions

Description

This is a temporary position with flexible hours, beginning November 20, 2025, and ending April 22, 2026.

Lee County Transit Tram Attendants are responsible for providing exceptional customer service, assisting passengers with route information, and supporting drivers in the safe operation of routes. This position works under general supervision according to established procedures, while exercising discretion in determining how and when to complete assigned tasks.

Duties and Responsibilities

+ Ensure that guests abide by all policies and procedures.

+ Provide general customer travel information.

+ Provide crowd control and direct passengers.

+ Monitor the area and tram for passenger safety.

+ Assist guests with wheelchairs or mobility devices on/off the tram; maintain familiarity and compliance with ADA requirements.

+ Make announcements and provide information on the tram with a microphone.

+ Provide courteous and professional customer service to all passengers.

+ Maintain area cleanliness by cleaning tram vehicles and monitoring stop cleanliness.

+ Performs vehicle and equipment inspection, including general maintenance and safety checks.

+ Performs related work as assigned.

Education, Experience, Licensing

+ Education: High School graduation or GED

+ Driver's License: Possession of a valid driver's license with an acceptable driving record is required

+ Preferred Experience: One (1) year of customer service

Supplemental Information

+ Knowledge of the Lee County geographical area.

+ Providing directions and using electronic maps (e.g., Google Maps).

+ Delivering strong customer service while multitasking effectively.

+ Working flexible shifts based on operational needs, including evenings, weekends, and some holidays.

+ Performing job duties in all weather conditions, including nighttime hours.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES:

All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.

Lee County Board of County Commissioners offers a comprehensive, and affordable benefits package. Our Board works in the best interest of employees and strives to provide the most complete, high-quality benefits package available at the lowest possible cost to the employee. Our Board continues to remain steadfast in maintaining one of the lowest levels of employee costs in our area.

Lee County's benefits package is offered to both regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly. Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria.

Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS. If you have retired from the Florida Retirement Pension plan you will not be eligible for renewed membership in either of the FRS retirement plan options. Retirees of the Investment Plan are eligible for renewed membership in the Investment Plan only. FRS reemployment rules apply for both.

Below is a brief breakdown of what's included in the benefits package that is offered to our employees.

For a more detailed look into our benefits package, please click visit our webpage at www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/FULLTIME%20ACTIVE%20LCBOCC%202024%20Plan%20Year%20OE%20Guide%20FINAL%20AON%202023.09.12.pdf.

To view our employee paid premiums, please visit: https://www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/2024%20Active%20Employee%20Rates.pdf

Health Benefits:

• Medical Insurance

• Plans include, but are not limited to: routine, preventative, mental health, hospitalization, and prescription drug benefits.

• Vision, Fitness, Weight Management, Natural Products and Services, and Hearing discount programs available.

• Dental Insurance

• Vision Insurance

• Flexible Spending Accounts

• Medical Reimbursement Account

• Dependent Care Reimbursement Account

• Pharmacy, including Mail-Order Pharmacy

• Informed Health Lines (Nurse Hotline)

• Basic Life Insurance (1x or 2x Annual Salary at no cost to employee)

• Optional Life Insurance

• Long-Term Disability (60% of pre-disability salary at no cost to employee)

• Short-Term Disability

• Sick Leave Pool

• Flu vaccinations

• Wellness Programs

Financial Benefits:

• Florida Retirement System (FRS)

• Two Retirement Plan Options:

1) FRS Pension Plan (Defined Benefit)

2) FRS Investment Plan (Defined Contribution)

• Deferred Compensation (457) Plans

• Financial Savings/Management Programs

• Eligible for membership with Suncoast Credit Union

• Employee Leave Benefits

• Holiday Pay - 11 Paid Holidays Annually

• Paid Sick Leave

• Paid Vacation Leave

• Bereavement & Civic Duty Leave

• Family and Medical Leave

• Military Family & Medical Leave

• Educational Leave

Employee Assistance Program

Services available to employees that offers guidance, support, resources and information for personal and work-life issues. Confidential and provided at no charge to employees and their dependents.

United Way 2-1-1 (Lee County Employee Resource Program)

Lee County BOCC has partnered with United Way 211 to provide an Employee Resource Program which assists BoCC employees who may be experiencing distress due to economic hardship, health or other factors.

Educational Assistance

Reimbursement for coursework taken at an accredited college or university that is designed to enhance the knowledge, skills and abilities relating to the official duties that the employees perform.

01

This is a Temporary position with flexible hours beginning November 20, 2025, and ending April 22, 2026. Are you able to work this schedule?

+ Yes

+ No

02

How many years of customer service experience do you have?

+ Less than 1 year

+ 1 year or more

+ None of the above

03

Do you possess a valid driver's license with an acceptable driving record?

+ Yes

+ No

04

The work days and hours for this position vary to include days, evenings, weekends and some holidays. What types of shifts are you available to work? (Check all that apply)

+ Days

+ Evenings

+ Weekdays

+ Weekends

+ Holidays

Required Question

Employer

Lee County Government

Address

Phone

(239) 533-2245

Website

https://www.governmentjobs.com/careers/leecounty

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