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Required Education/Experience

+ High School Diploma/GED

Skills and Abilities

+ Ability to build strong customer relationships

+ Demonstrated customer service skills

+ Demonstrated written communication skills

+ Effective interpersonal skills

+ Proficient in English written and verbal communication skills

+ Strong verbal communication and listening skills

+ Strong written and verbal communication skills

+ Demonstrates a high level of accuracy, even under pressure

+ Excellent organizational skills

+ Performs work independently with minimal supervision

+ Well organized, detail oriented and flexible to handle multiple assignments

+ Demonstrates a high commitment to quality

Licenses and Certifications

+ Driver's License Required

Physical Demands

+ Ability to push, pull, and lift up to 25 pounds

+ Sit or stand to answer a phone for the duration of the workday

+ Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

+ Possess manual dexterity and the ability to use hands for the duration of the workday

+ Ability to stoop, bend, reach, and kneel throughout the workday

+ Stand to use/operate office equipment for the duration of the workday

Additional Physical Demands

+ The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

+ The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]