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Licensing Specialist

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Licensing Specialist

Salary

$19.76 - $28.93 Hourly

Location

Des Moines - 50313 - Polk County, IA

Job Type

Temporary

Job Number

26-00850

Agency

427 Department of Inspections, Appeals & Licensing

Opening Date

09/30/2025

Closing Date

10/10/2025 11:59 PM Central

LinkedIn Tag

#LI-DNP

Point of Contact

Lori SchraderBachar; 515-725-9030

+ Description

+ Questions

Job Description

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking temporary employees to join our regulatory department and serve as licensing specialists within our Professional Licensing Division at our central office near Valley Junction in Des Moines, Iowa.

Who We Are

DIAL’s mission is to Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency.

DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers’ Compensation, and Administration.

This position will be located at 6200 Park Avenue in Des Moines.

What We’re Seeking.

The successful candidate for this position is a motivated, organized, and detail-oriented professional to join our Licensing Division. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent customer service, and maintain the highest standards of accuracy and professionalism.

Desired skills and abilities include:

• Proven ability to meet strict deadlines and manage multiple priorities.

• Strong organizational skills with exceptional attention to detail.

• Excellent written, verbal, and electronic communication skills.

• Ability to work effectively in a team environment and with diverse populations.

• Demonstrated commitment to high-quality customer service and ethical conduct.

• Experience with data processing, including inputting and retrieving information in automated information systems (AIS) or similar databases.

• Self-motivated, quick learner able to navigate licensure requirements and administrative rules.

• Comfortable responding to a high volume of inquiries while prioritizing clerical work.

• Flexibility is essential, as you may be required to support multiple licensing boards as needed.

What You’ll Do. As a member of the Application and Renewal Bureau, you will:

• Communicate with applicants by phone, email, and written correspondence to provide guidance on licensure requirements.

• Review licensure applications to ensure completeness, accuracy, and compliance with administrative rules.

• Enter and maintain records in electronic licensing systems and databases.

• Process licensure fees, issue licenses and certificates, and handle confidential documentation.

• Advise applicants on procedures, identify errors or missing information, and draft correspondence as needed.

• Respond to a high volume of inquiries from individuals, schools, and businesses regarding licensure, relocation, or continuing education requirements.

• Provide assistance with license verification, public records requests, and board meetings when requested.

• Collaborate with team members and other staff to support smooth licensing operations.

• Perform other duties as assigned.

To Apply. For consideration - all applicants must submit an application through this site.

An offer of employment will be contingent on a background check.

This is a non-merit, temporary position with Department of Inspections, Appeals & Licensing.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Two years of full-time work experience in general office, clerical, data entry/processing, or related work.

2) A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

3) Current, continuous experience in the state executive branch that includes six months of fulltime work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

Notes Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have two years of full-time work experience in general office, clerical, data entry/processing, or related work?

+ Yes

+ No

04

Do you have a total of two years of education and/or full-time work experience in general office, clerical, data entry/processing, or related work? Thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

+ Yes

+ No

05

Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1?

+ Yes - I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

+ I am not a current permanent State of Iowa executive branch employee

+ I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1

Required Question

Employer

State of Iowa

Agency

427 Department of Inspections, Appeals & Licensing

Address

6200 Park Avenue; Suite 1

Des Moines, Iowa, 50321

Website

https://dia.iowa.gov/

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