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Description

Job Summary:

Provide engineering technical support on PowerSecure MicroGrid equipment including switchgear and generators. This role is customer-focused, requiring high decision quality, systematic analysis, and strong problem-solving skills to ensure safe and effective solutions.

Minimum Qualifications:

Education & Experience:

+ 12+ years of commercial/industrial experience with generators, ATS/switchgear, and paralleling control systems.

+ Bachelor’s degree in Electrical Engineering may substitute for 4 years of experience.

+ 5+ years of experience in product testing and development.

Technical Skills:

+ Proficient in reading electrical/mechanical schematics and engineer-of-record drawings.

+ Experience with PLCs, generator controllers, protective relays, alternators, and generators.

+ Commissioning and field experience required.

+ NFPA 70 ARC Flash Certification preferred.

+ Valid driver’s license required.

+ Strong understanding of AC/DC electrical theory and operational theory of switchgear/PowerGen products.

+ Ability to troubleshoot and make engineering programming changes to controllers, PLCs, and HMIs.

+ Experience leading root cause analysis events.

+ Excellent time management and prioritization.

+ Strong analytical and problem-solving abilities.

+ Effective communication via phone and email.

Job Duties & Responsibilities:

+ Act as liaison between field and factory engineering teams.

+ Support complex start-ups and field troubleshooting.

+ Provide onsite engineering changes and communicate action items.

+ Assist in field retrofit projects and technical documentation.

+ Support training teams and escalate critical issues.

+ Help schedule and prioritize tasks with Product Support Manager.

Physical Demands & Work Environment:

+ Up to 45% travel required.

+ Exposure to industrial environments including generators, welding, and outdoor conditions.

+ Ability to work in both office and field settings.

+ Manual dexterity for operating digital equipment.

+ Occasional after-hours and weekend support.

About PowerSecure:

PowerSecure, a Southern Company subsidiary, delivers innovative energy solutions to utilities and commercial clients.

Benefits:

+ Medical, dental, vision, and life insurance

+ Competitive pay and 401(k) match

+ PTO, holidays, and sick leave

+ FSA/HSA options

+ Wellness programs

+ Tuition reimbursement

+ Employee referral program

Equal Opportunity Statement:

PowerSecure is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, veteran status, or disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.Operating Company: PowerSecure