• Team Lead - INTL

    Insight Global (San Jose, CA)


    Job Description

    As a Team Lead in the Customer Experience (CX) Delivery organization, you will drive excellence in service delivery, innovation, and customer satisfaction. You will lead a highly technical, global team that supports complex customer engagements across all regions, ensuring flawless execution and continuous improvement.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

    Cisco ACI Expertise:

    • Deep hands-on experience with APIC, fabric setup, contracts, policies, and multi-site

    • Capable of troubleshooting fabric discovery issues, endpoint learning problems, Static Bindings, Bridge Domains, and L3Out configurations

    • Expertise in migration and design within Cisco ACI environments, including application migration planning and execution

    Cisco Nexus Deep-Dive:

    • Expertise with NX-OS, vPC, FabricPath, VXLAN, EVPN

    • Configuration and troubleshooting of Nexus 2k/5k/7k/9k

    • Configuration and troubleshooting of Multicast routing

    • Strong knowledge and hands-on experience with ACI device provisioning and upgrades

    • Routing & Switching (Advanced):

    • Strong knowledge and hands-on experience with OSPF, BGP, route maps, redistribution, and peering

    • Experience designing and implementing high-availability networks and failover scenarios

    Automation and Scripting:

    • Experience with scripting languages, particularly Python, used for ACI migrations and automation tasks

    • Familiarity with data formats (XML, JSON) and automation tools such as NSO, Postman, and Insomnia

    • Certifications:

    • CCIE Data Center certification is required; however, a CCIE in Routing and Switching is also acceptable

    • Leadership Skills:

    • Demonstrated leadership experience, such as leading teams or projects, is required to ensure effective coordination and guidance within the engineering team

     

    CCIE - Data Center