• Lock Desk Analyst

    Insight Global (Bakersfield, CA)


    Job Description

    System & Reporting Support

     

    - Generate production, rate sheet, and pipeline reports.

     

    - Assist with LOS/POS configuration updates and workflow rules.

     

    - Conduct QA testing for system upgrades and vendor integrations.

     

    - Troubleshoot data flow issues across platforms.

     

    Vendor & Technology Management

     

    - Support vendor relationships (pricing engines, LOS/POS, third-party services).

     

    - Track performance and assist with contract reviews and documentation.

     

    - Maintain records for system changes, user access, and vendor interfaces.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

    Must Haves:

    - 3-5+ years’ experience working within Optimal Blue

     

    o Take and confirm locks from Loan Officers

     

    o Upkeep within the Optimal Blue System

     

    o Ensure prices are built correctly

     

    - 3+ years’ experience in a Lock Desk Analyst or Coordinator role

     

    - Strong analytical mindset: ability to make ideas into reality

    - Bachelor’s degree Plusses:

    - Prior experience working for a Credit Union

    Compensation:

    $60-90k annually

     

    Exact compensation may vary based on several factors, including skills, experience, and education.

     

    Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.