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IT Vendor Management Specialist
- Maxim Healthcare (Columbia, MD)
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The IT Vendor Management Specialist develops and implements the strategic sourcing and vendor relationship strategies, managing the selection, acquisition, and monitoring of contractual agreements for hardware, software, and IS services for the enterprise. This position partners closely with the business and the IS department to understand their needs and serves as the IS point of contact for all procurement related activities, including purchasing products and services, fostering vendor relationships, and working to reduce costs without sacrificing quality. This role works closely with other departments to ensure customer satisfaction, contract compliance, and to resolve vendor related issues.
Ideal candidate will have negotiation experience within the procurement/vender space.
Essential Duties and Responsibilities:
+ Develops, or assists in the development of Request for Information (RFIs), Request for Quote (RFQs), Request for Proposal (RFPs), Purchase Order (POs) and business cases
+ Assists in sourcing, identifying, and selecting vendors
+ Qualifies and onboards IT vendors and accurately maintains an approved vendor database and tracking system
+ Supports efforts in the negotiation of MSAs, SOWs, and pricing for products and/or services with new and existing vendors
+ Oversees the contract renewal process with existing vendors and tracks progress towards contractual commitments
+ Works closely with all IS teams and business groups to manage customer satisfaction, directing investigation and remediation of service level breakdowns or other vendor related issues
+ Responsible for creation, data compilation, and distribution of scorecards for IT vendors, as well as scheduling follow-up meetings with internal teams and external vendors to review scores and identify areas for improvement
+ Creates Purchase requisitions/POs
+ Reviews, correctly codes, and approves invoices for payment
+ Works to continuously improve on Vendor Management best practices as they pertain and are exercised within the company
+ Works closely with Finance to ensure Vendor Management strategies align with the budget and financial goals
+ Performs other duties as assigned/necessary
Minimum Requirements:
+ Bachelor’s Degree in Information Systems, Computer Science, Finance, Business Administration or other related field, or an equivalent combination of training and experience
+ 1-3 years of vendor management or procurement experience in a technology environment
+ 1-3 years of contract administration/management experience
+ Ability to manage multiple projects at one time with exceptional attention to detail and follow through
+ Strong interpersonal skills and ability to influence/gain confidence of individuals at all levels, both inside and outside the organization
+ Excellent verbal and written communication skills
+ Must demonstrate strong negotiation and problem-solving skills
+ Experience in software license management (i.e. Microsoft, Adobe, Citrix) a plus
+ Contract review and redlining experience a plus
+ Computer proficiency required
Pay Information:
$60,000 - $75,000 a year
Maxim Benefits:
Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
*Benefit eligibility is dependent on employment status.
About Maxim Healthcare
Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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