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Business Systems Analyst Senior / Intermediate

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Department Overview

Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support.

Division Overview

The HITS Clinical & Revenue Cycle IT (CRC) division is responsible for more than 350 clinical and revenue cycle applications that clinicians, staff, and patients rely upon every day. The CRC team has subdivisions that support inpatient, ambulatory, departmental, and revenue cycle areas across Michigan Medicine (MM). CRC also oversees many of the major IT platforms and applications such as the electronic health record, virtual care, pharmacy, radiology, radiation oncology, registration, document management, billing, and much more. The CRC team is highly relied upon across the healthcare system and collaborates with operational partners to provide excellent service to the MM staff. Staff within CRC often interact with customers on a regular basis by implementing and configuring workflows, enhancements, optimizations, and new modules or software while also ensuring adequate change control and testing processes occur. Team members work on a vast array of projects that propel MM into the future.

Job Summary

Health Information Technology and Services at University of Michigan Health is looking for a Business Systems Analyst to join our Pharmacy Technology team to support Willow Inpatient and other applications for pharmacy. You will report to the Assistant Director of Medication Use Informatics and Technology and be a part of an exciting expansion of pharmacy services for our patients. We have a diverse team of analysts and clinical pharmacists who support technology solutions for the pharmacy at our institution.

The Department of Pharmacy is rapidly growing, and our team is playing a significant role in installing, supporting, and optimizing pharmacy systems to support patient care activities.

Responsibilities*

+ Perform build and maintenance within Epic Willow Inpatient for various pharmacy locations.

+ Work with third party vendors to integrate key data into Epic Willow build.

+ Manage projects (upgrades, new implementations) as needed.

+ Perform business analysis activities for all system documentation and organization including disaster recovery and system configuration.

Required Qualifications*

Senior Level

+ Bachelor's degree or equivalent combination of education and experience

+ 5+ years of IT related experience

Intermediate Level

+ Bachelor's degree or equivalent combination of education and experience

+ 2-3 years of IT related experience

Desired Qualifications*

+ Experience implementing IT healthcare solutions.

+ Familiarity with HIPAA and other healthcare information regulations and requirements.

+ Familiarity with pharmacy operations.

+ Experience with Epic Willow Inpatient and Clarity.

Work Locations

This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance. You may be required to attend onsite meetings and conduct in person training once conditions allow which will require the ability to be on-site. Apply to be part of a strong team that partners with our institution, community, and each other.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Benefits

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

269199

Working Title

Business Systems Analyst Senior / Intermediate

Job Title

Business Systems Analyst Sr

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Exec Vp Med Affairs

Department

MM HITS CRC Med Use/CDS

Posting Begin/End Date

10/02/2025 - 10/16/2025

Career Interest

Information Technology