• Partner Success Manager

    DiPasquale Moore (Kansas City, MO)


    Job Title: Partner Success Manager

     

    About the Role

     

    As a Partner Success Manager on the Co-Counsel Partnerships team, you will play a critical role in building and nurturing relationships with our legal co-counsel partners. You’ll serve as a strategic liaison, ensuring alignment between our organizational goals and those of our partners. Your work will directly impact the success of our collaborative legal initiatives and drive long-term value for all stakeholders. This person should be an entrepreneurial minded person with an interest in building successful revenue operations.

    Key Responsibilities

    • Serve as the primary point of contact for assigned co-counsel partners.

    • Own the process for referrals through our internal system and third-party applications.

    • Develop and execute partner success plans to ensure mutual growth and satisfaction.

    • Collaborate cross-functionally with internal teams to support partner needs and resolve issues.

    • Facilitate onboarding, training, and ongoing engagement for new and existing partners.

    • Identify opportunities to expand partnerships and improve operational efficiency.

    • Analyze partner and operational data to identify trends, risks, and opportunities.

    • Manage and maintain accurate partner data across internal systems and tools to ensure data integrity and accessibility

    Required Qualifications

    • Bachelor’s degree from an accredited college or university.

    • Intermediate to Advanced Excel skills

    • 2+ years of experience in partner management, client success, or a related field.

    • Strong interpersonal and communication skills, with the ability to build trust and rapport.

    • Proven ability to manage multiple relationships and projects simultaneously.

    • Analytical mindset with a focus on data-driven decision-making.

    Preferred Qualifications

    • Experience working in or with legal services, law firms, or professional services.

    • Experience in account management or sales.

    • Familiarity with CRM systems and partner management tools.

    • Ability to thrive in a fast-paced, collaborative environment.

     

    Bilingual (English/Spanish) preferred, but not required

    Compensation & Benefits

    • Competitive base salary with bonus eligibility

    • Little to no travel expectation

    • Comprehensive health, dental, and vision insurance

    • 401(k) with company match

    • Paid time off and company holidays

    • Professional development opportunities

    • Hybrid work flexibility after proven capability

    • Supportive and collaborative team culture

     

    Powered by JazzHR