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Our vision is to transform how the world uses information to enrich life for** **_all_** **.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Provide world class customer field team support for qualification of Micron’s portfolio of Cloud and Data Center Solid State Drives (SSD). Build a collaborative relationship with the customer field team to ensure customer qualification success. Debug customer issues working with the customer field team to accelerate new product qualifications. Provide internal status on customer qualification issues. Product expert for features and functionality providing app notes and errata lists. Maintain external product firmware portal and change lists for customer teams. Pareto analysis of product issues to drive improvements in future products. Utilize engineering skills to debug and ad-dress issues experienced by customers. Utilize soft skills in order to take difficult engineering topics and simplify them to help customers understand. Apply experience with computers and technology in order to understand what can go wrong and make recommendations and provide solutions to avoid issues. Support company’s Data Center SSD business, address customer issues and ensure qualification success. Create and provide collateral for products as well as present on issues experienced by customer to seek the appropriate solution to meet revenue goals.

Employer will accept a Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related field. Position requires:

1. Performing hands-on debug in the lab to address customer issues;

2. Debugging both hardware and software issues;

3. Setting up and configuring computer hardware and software for testing and debug, drawing on knowledge and experience from a computer architecture background;

4. Reading code/scripts in order to provide review and recommendations for changes;

5. Working in both Windows and Linux environments.

The US base salary range that Micron Technology, Inc. estimates it could pay for this full-time position is $99,000.00 - $125,000 . For additional pay & benefits information, please refer to the requisition at Micron.com/careers.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits .

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

To learn about your **right to work click here. (http://www.justice.gov/crt/worker-information)**

To learn more about Micron, please visit **micron.com/careers**

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at [email protected] or 1-800-336-8918 (select option #3)

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert **:** Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.