• Account Recruiting Manager job in

    Prolink (Cincinnati, OH)


    Account Recruiting Manager (2025-3173) job in Cincinnati, OH

    **Location:** Cincinnati, OH

    **Role Type:** Operations

    JOB SUMMARY

    The Account Recruiting Manager (ARM) is a hybrid role responsible for recruiting top-tier professionals while managing strategic client relationships across assigned territories. This position is approximately 80% recruiting and 20% client relationship management, making it ideal for creating an impact in both talent acquisition and account support. The ARM will place contract, contract-to-hire, and direct placement professionals, provide high-touch service to clients and contractors, and act as a key liaison between clients and internal stakeholders.

    RESPONSIBILITIES

    • Source, recruit, and retain qualified professionals for contract, contract-to-hire, and direct placement positions.

    • Build and maintain a pipeline of candidates through cold calling, job boards, networking, and referrals.

    • Educate candidates on job opportunities, travel career benefits, and the ProLink experience.

    • Submit candidates to client job orders, conduct lockdowns, and coordinate interviews.

    • Maintain timely and professional communication with candidates throughout the hiring lifecycle.

    • Track candidate attendance, assignment details, and performance for ongoing contracts.

    • Provide exceptional customer service to contractors to ensure retention and satisfaction.

    • Meet or exceed weekly, monthly, quarterly, and annual recruiting performance metrics.

    • Function as additional recruiting resource for all recruiting teams on account specific needs, customer service level standards to aid in recruitment barriers

    • Perform other related duties as assigned

    • Act as the primary recruiting contact for assigned accounts, serving as a liaison between clients and internal teams; in conjunction and at the direction of account assigned Client Relationship Manager.

    • Build strong relationships with client managers through consistent communication, updates, and consultation.

    • Assist with account retention and growth through proactive engagement and service excellence.

    • Educate clients on ProLink’s full suite of services to deepen account saturation.

    • Support client QBR (Quarterly Business Review) preparation and execution in collaboration with internal stakeholders.

    • Monitor and manage performance metrics tied to client accounts (TOA, fill rates, etc.).

    • Assist in implementing cost-saving strategies and tracking basic financial data relevant to account management.

    • Perform other related duties as assigned

    REQUIREMENTS

    • Willing and able to travel as needed

    • Willing and able to work onsite as needed

    • 2+ years of experience in recruiting, account management, or staffing industry roles

    • Knowledge of staffing industry business models and trends

    • Basic understanding of financial management, workforce solutions, and data-driven decision-making

    • Excellent organizational, customer service, communication, and relationship building skills

    • Proactive/ autonomous working mindset

    • Comfortable performing in a metric-based environment

    • Able to multitask and apply a solutions-oriented mindset

    • Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment

    • Able to use a variety of business or technical programs to complete tasks

    • High level of integrity, motivation, accountability, perseverance, and alignment with Prolink’s values

    PREFERENCES

    Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.

    Internal Job ID: 297

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by law. EEO Employer/Vet/Disabled