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Description

This position is incentive eligible.

Introduction

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Director of Support ServicesMountain View Hospital

Benefits

Mountain View Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

We are seeking a Director of Support Services for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Director of Support Services leads,directsand manages the operations and activities of the Food and Nutrition Services and/or Environmental Services Departments as assigned within the hospital and hospital department/campus locations. Director provides consistent, high-quality service in a sanitary environment while ensuring State, Local, Federal and Joint Commission regulations,establishedpolicies and procedures and department standards of performance are met

MajorResponsibilities:

+ Ensures full andtimelycompliance with staff development to include training and education, competencyassessmentand performance reviews

+ Provides for a well-trained and competent staff through supervision and coordination in relation to all departmental activities

+ Evaluates existing systems and processes, initiates change and improvements, and makes suggestions to upper management

+ Demonstrates knowledge and ensures compliance with all current policies,proceduresand regulatory standards (TJC, OSHA, EEOC and others) within all food and nutritional services areas

+ Consistentlydemonstratesthe organization's commitment for and adherence to sound ethical business practicesin accordance withthe Corporate Integrity and Compliance Program, annual work plan and established policies and procedures

+ FNS - Directs food production, ensure standardized recipes and production sheets, check food for flavor,temperatureand appearance on a regular basis

+ EVS - Directs the effective operation of all Environmental Services activities in the organization to provide for an aseptic and aesthetically pleasing environment through coordinating and supervising all functions of the department

+ FNS - Leads, directs and manages the daily operations of the Department encompassing but not limited to all patient and non-patient food service, employee cafeteria, doctor’s dining room, catering andfloorstock.

+ FNS - Prepares or directs preparation of department records as well as recurring and special reports and analysesindicatingnumber and types of regular and therapeutic diets prepared, nutritional and caloric analyses of meals, food and labor costs, sanitation irregularities, menus, food production rates and so forth as required/requested.

+ Assumes accountability for promoting consistent, positive patient interactionsin an effort tomeet or exceed HCAHPS goals

+ Maintains a patient-first philosophy and engages in service recovery when necessary

+ Supports the development and implementation of strategies to elevate the patient experience

+ Utilizes leadership responsibilities in directing the EVS / FNS supervisory staff

+ FNS - Directs the purchase of supplies, food,equipmentand other supplies to meet the needs of assigned hospital and hospital/department campus

+ Performs other duties as assigned.

+ Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Education and Experience:

+ Bachelor’s Degree Required

+ Minimum of five years’ experience in managing food, environmental, or hospitalityservices,

+ Knowledge of hospital and health care operations Knowledge of hospital and health care financial metrics, Preferred

+ Registered Dietician (RD) or Licensed Dietician (LD), CertifiedDietary Manager (CDM) Preferred

+ ANAB Approved Food Management Course or as required bythe state. (ie.ServeSafe, NRFSP, Always Food Safe, Above Training, 360 Training, Prometric, etc.) Required

HealthTrust Supply Chain (https://healthtrustpg.com/) is a critical part of HCA Healthcare’s strategy. Our focus is to **improve performance** and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor **cost-efficient initiatives** and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Director of Support Services opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing - apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.