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Pathways Program Coordinator IV

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Pathways Program Coordinator IV

Salary

$50,633.00 - $88,607.00 Annually

Location

Wake County, NC

Job Type

Permanent Full-Time

Job Number

25-11102

Department

Dept of Transportation

Opening Date

09/19/2025

Closing Date

10/2/2025 11:59 PM Eastern

Job Class Title

Program Coordinator IV

Position Number

60026808

Salary Grade

NC14

+ Description

+ Benefits

+ Questions

Description of Work

Pending OSHR Approval

This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

This position supports the Training & Development section, which is tasked with delivering leadership, managerial, supervisory, technical, and HR training to employees at all levels. The section also provides oversight and ensures consistency across all departmental training and is responsible for managing the Pathways Leadership Program.

The purpose of this role is to manage, coordinate, and execute all aspects of training and development programs across the department.

This includes:

+ Planning, developing, and implementing program sessions and activities, ensuring alignment with departmental goals and HR strategy.

+ Overseeing logistical and operational functions to support seamless program delivery, including space coordination, scheduling, and materials preparation.

+ Managing program budgets, tracking expenses, and ensuring cost-effective use of resources.

+ Negotiating and managing vendor contracts for services such as facilitation, catering, or materials.

+ Ensuring that all technical and IT needs are addressed, including troubleshooting issues related to digital delivery platforms and systems such as SharePoint, SAP and LMS administration.

+ Managing and updating content and communications related to programs, including maintaining SharePoint, distributing program materials, and overseeing email communications.

+ Facilitating discussions and learning sessions as needed and providing exceptional customer service to internal stakeholders and program participants.

+ Supporting leadership development initiatives, including the Pathways Leadership Program, to build workforce capability and support organizational effectiveness.

This position requires strong skills in project and event coordination, technical proficiency, budget and contract management, stakeholder communication, and a commitment to delivering high-quality professional development experiences across a large and diverse workforce.

The program area for this position includes one or more of the following: Working knowledge of training program implementation, experience coordinating or planning staff development initiatives and/or experience providing in-person training for adults.

Knowledge, Skills and Abilities / Competencies

Management prefers applicants that demonstrate the following:

+ Knowledge of project management principles and practices, including program planning, coordination, budgeting, contract negotiation, and logistical execution within defined constraints.

+ Skill in using IT systems such as SharePoint, SAP, LMS Administration and digital communication tools, including maintaining websites, managing email distribution accounts, and troubleshooting technical issues related to program delivery.

+ Working experience in delivering high-quality customer service, building and sustaining long-term relationships with internal and external clients, and handling sensitive or confidential information with discretion and professionalism.

+ Experience managing multiple tasks in fast-paced environments with strong attention to detail, including maintaining accurate records

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree from an appropriately accredited institution and three (3) years of experience related to the area of assignment; or an equivalent combination of training and experience.

Supplemental and Contact Information

Phagan Hudson 919-707-4466

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

+ Yes

+ No

02

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.? Are you legally authorized to work in the United States?

+ Yes

+ No

03

Which of the following best describes your level of knowledge of project management principles and practices, including program planning, coordination, budgeting, contract negotiation, and logistical execution within defined constraints?

+ None

+ Basic

+ Intermediate

+ Thorough

04

Explain how you have knowledge of project management principles and practices, including program planning, coordination, budgeting, contract negotiation, and logistical execution within defined constraints.

05

Which of the following best describes your level of skill in using IT systems such as SharePoint, SAP, LMS administration and digital communication tools, including maintaining websites, managing email distribution accounts, and troubleshooting technical issues related to program delivery?

+ None

+ Basic

+ Intermediate

+ Thorough

06

Explain how you have skill in using IT systems such as SharePoint, SAP, LMS administration and digital communication tools, including maintaining websites, managing email distribution accounts, and troubleshooting technical issues related to program delivery.

07

Which of the following best describes your level of working experience in delivering high-quality customer service, building and sustaining long-term relationships with internal and external clients, and handling sensitive or confidential information with discretion and professionalism?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

08

Explain how you have working experience in delivering high-quality customer service, building and sustaining long-term relationships with internal and external clients, and handling sensitive or confidential information with discretion and professionalism.

09

Which of the following best describes your level of experience managing multiple tasks in fast-paced environments with strong attention to detail, including maintaining accurate records?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

10

Explain how you have experience managing multiple tasks in fast-paced environments with strong attention to detail, including maintaining accurate records.

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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