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Description

Application deadline: Dec 18, 2025

We are looking for a Sales Operations Leader to join our ASP Data & AI team supporting the GenAI/ML WW GTM organization. The role will partner with an Director WW GTM leader driving GenAI EC2 and SageMaker Services while having other responsibilities that are domain wide. Responsibilities include but are not limited to annual planning, OP1, XBR prep, goal and KPI creation and reporting.

Key job responsibilities

-Own the business reviews and deep dives to effectively inspect the business across the various functions within Generative AI Sales and Business Operations, including both Go to Market and Technical internal customers.

-Drive the continuous improvement of key processes and mechanisms used in the Sales and Business & Operations team, improving the productivity and efficiency.

-Provide Key Insights on business drivers

-Support annual goals and key strategic initiatives by working on goal design, reporting, inspection, and insights

-Lead special projects impacting Generative AI Sales and Business Operations functional areas and across the WorldWide Specialist Organization as a whole.

This role will work closely with the Generative AI business leaders and cross functionally with other leaders of operations teams to provide strategic business insights and support business growth and operational excellence. You will design, implement, and continuously improve the optimization process to help and prioritize critical Generative AI business initiatives, while meeting requirements from different stakeholders. The ability to comprehend both quantitative and qualitative data points, connect the dots, and create executive-level content is critical to be successful in this role.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

- 10+ years of Microsoft Excel experience

- Bachelor's degree or equivalent

- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

- Experience using Salesforce (or other CRM tool) or BI tools

- Experience presenting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $133,900/year up to $181,200/year. The National base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.