• Operations Manager

    Weatherford (Broussard, LA)


    The Operations Manager oversees field operations with a strategic mindset, taking responsibility for safety, quality, and financial performance. This role involves managing risk, sales, service quality, personnel, and business development while overseeing functions like accounting, purchasing, manufacturing, health & safety, and human resources.

    Safety & Compliance

    + Lead regular safety meetings with employees

    + Oversee safety protocols, investigate incidents, and implement corrective actions

    + Lead RADAR card input, review, trend identification and action plans

    + Ensure compliance with company policies, regulations, and industry standards

    + Prioritize Quality, Health & Safety, Security, and Environmental protection

    Operations Management

    + Execute operational activities by managing resources, crew utilization, and inventory through an integrated service project approach to deliver quality service meeting customer’s requirements

    + Lead continuous improvement initiatives

    + Conduct regular customer service quality reviews

    + Maintain strong customer relationships and provide technical support

    + Partner with sales to identify new business opportunities

    + Oversee equipment maintenance and job documentation

    + Maintain WPTS project job documentation and incident reporting

    + Conduct field visits to verify regulatory and procedural compliance during ongoing operations

    Financial Management

    + Assume full P&L responsibility for the product line

    + Maximize financial results through effective forecasting and cost management

    + Manage fixed assets, inventory, capital expenditures, payables, and receivables

    + Execute contracts to maximize opportunities and minimize revenue leakage

    People Management

    + Lead field personnel by communicating work scope and delegating responsibilities

    + Drive performance management through objective setting and regular appraisals

    + Collaborate with HR on recruitment and retention strategies

    + Support talent development and succession planning

    + Coordinate with HR to fulfill staffing requirements and address personnel issues

    + Personnel training verification

    + Workforce utilization management and time approval

    Communication

    + Maintain regular dialogue with all stakeholders

    + Facilitate collaboration between Sales, Service Quality, and Operations

    + Clearly communicate expectations and responsibilities to team members

    Education & Experience

    + Bachelor's degree in Engineering or Scientific discipline (or equivalent experience)

    + Minimum 7+ years of relevant operations experience

    + 2+ years P&L management experience

    Skills & Knowledge

    + Understanding of finance, accounting, and cost control principles

    + Comprehensive knowledge of product line and technical job planning

    + Strong understanding of customer requirements and market conditions

    + Ability to work under pressure and balance client/business expectations

    + Problem-solving and strategic thinking capabilities

    + Leadership and team development skills

    + Experience with relevant business systems (JDE, Hyperion, TapRoot, etc.)

    + Fluent in English

    Travel Requirements

    This position may require up to 10% domestic and potentially international travel

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