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The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Job Purpose:

Provides administrative and clerical support to the Slot Department.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

+ Provides administrative and clerical support to the Slot Department by receiving, sorting and routing mail for the department, sorting and filing team member bank variances, placing service calls for department equipment, maintaining department information and communication on bulletin boards, updating database records, collaborating with Marketing Department personnel to ensure proper machine signage, informing IT department of bank moves, and performing other miscellaneous clerical tasks as assigned by the Administrative Manager. - 40%

+ Provides the Payroll Department with an accurate accounting of the Slot staff time and attendance by reviewing payroll system for accuracy, entering updates and adjustments in the system, communicating unusual findings to the Slot Administrative Manager, communicating with the Payroll Department on payroll related matters, and answering team member questions regarding pay and timekeeping policies and procedures. - 25%

+ Ensures the integrity of slot machine information by retrieving and recording data from individual machines, maintaining progressive jackpot base/reset spreadsheets, ensuring dissemination of information to entire department, maintaining confidentiality and security of all information, maintaining and updating the Slot Warehouse Cage Inventory database, and reporting discrepancies based on established procedures. – 15%

+ Ensures Slot personnel are assigned proper level of slot machine access by making embossed Oasis mechanic cards, dispensing cards to authorized personnel, maintaining CIS database, checking Key Watcher for back up card replacements, maintaining an accurate inventory record of cards issued, and retrieving and destroying cards following established procedures. – 10%

+ Maintains a professional department image by consistently communicating and presenting information in a professional manner in all business interactions, providing initial guest service by greeting visitors and team members in a friendly and courteous manner, screening and directing team members and visitors to the appropriate staff, and coordinating requests for slot projects assistance as directed. – 5%

+ Maintains adequate supply of standard stock items by ensuring availability of appropriate forms, processing supply requisitions and returns, organizing supply inventory, and researching purchasing options as instructed by department management. -5%

Job Specifications:

Education and Experience:

Essential:

+ High School Diploma or G.E.D.

+ 2 years of administrative experience

Desirable:

+ Casino slot floor experience

+ Timekeeping software experience

Skills and Knowledge:

Essential:

+ Proficiency in word processing and spreadsheet applications.

+ Ability to read and recover data and serial numbers from gaming machines

+ Ability to communicate and interact effectively with guests and team members

+ Ability to compose, read, and edit written documents in the English language

+ Ability to prioritize and perform multiple tasks and assignments

+ Ability to complete office forms and documents

+ Ability to maintain filing systems

+ Ability to work in a fast-paced environment and meet deadlines

+ Ability to perform simple mathematical calculations

+ Ability to appear for work on time

+ Ability to maintain professionalism and composure

+ Ability to understand and follow verbal directives and written directions

+ Ability to accept constructive criticism

+ Ability to maintain confidentiality

Desirable:

+ Multi-lingual

+ Proficiency in Microsoft Word and Excel

Supervisory/Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

Job Details

Pay Type Hourly