• Business Analyst (Membership & Deposit Products)

    Navy Federal Credit Union (Pensacola, FL)


    Overview

     

    Responsible for optimizing the performance of business operations by analyzing current and forecasting future performance. Conduct analyses and gather, organize and review data to support general business operations and planning activities and ensure processes are integrated and effective across the department. Growing an understanding of business needs and objectives. Solve a range of mostly straightforward problems with some increased scope and complexity. Developing professional with basic skill set and proficiency with procedures and analysis techniques.

    Responsibilities

    + Conduct analyses and reporting in support of general business operations and planning activities including budget development, equipment availability and other capabilities

    + Assess requirements for internal business processes, ensuring integration across teams and business units and compatibility with organizational strategic goals

    + Document business processes and workflows; identify inefficiencies or areas for improvement

    + Analyze and evaluate business data to identify solutions to basic business problems; use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis

    + Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance

    + Create reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems and value chain, input/output, to improve and/or automate business performance

    Qualifications

    + 2-5 years of experience in business and operational strategy, planning and analysis

    + Basic understanding of business and operating environment

    + Working knowledge of data querying, reporting, forecasting, analysis and operations research

    + Research, analytical, and problem solving skills

    + Effective problem resolution skills including determining root cause, scope and scale of issues

    + Effective word processing and spreadsheet software skills

    + Effective project management skill to lead projects and/or initiatives of small to medium scope to include working effectively with diverse internal and external contacts

    + Bachelor's Degree in Business Administration, Finance or related field

    Desired Qualifications

    + Master's Degree in Business Administration, Finance or related field

     

    Hours: Monday - Friday, 8:00AM - 4:30PM

    About Us

    Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

     

    Our approach to careers is simple yet powerful: Make our mission your passion.

     

    • Best Companies for Latinos to Work for 2024

    • Computerworld® Best Places to Work in IT

    • Forbes® 2025 America's Best Large Employers

    • Forbes® 2024 America's Best Employers for New Grads

    • Forbes® 2024 America's Best Employers for Tech Workers

    • Fortune Best Workplaces for Millennials™ 2024

    • Fortune Best Workplaces for Women ™ 2024

    • Fortune 100 Best Companies to Work For® 2025

    • Military Times 2024 Best for Vets Employers

    • Newsweek Most Loved Workplaces

    • 2024 PEOPLE® Companies That Care

    • Ripplematch Recruiting Choice Award

    • Yello and WayUp Top 100 Internship Programs

     

    From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

     

    Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

     

    Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

     

    Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

    REQNUMBER: 26313